Ocean Freight Logistics Analyst – Global Ops & Analytics

Commodity Supplies; Miami (FL); On-site; USD 55,000 - 90,000; Full time

Job summary

CSA Global Logistics is seeking a detail-oriented Logistics Analyst to join our Miami team. The role focuses on end-to-end ocean freight operations for strategic accounts, ensuring accuracy, timely execution, and strong customer satisfaction.

You will coordinate bookings, monitor milestones, and collaborate with carriers, suppliers, and customers to optimize routing, documentation, and compliance while driving process improvements in a fast-paced, international environment.

Qualifications

• Bachelor’s degree in Logistics, SCM, Business Administration, or related field.
• Alternatively 2–3 years of relevant logistics or customer service experience.
• Experience in freight forwarding, ocean transportation, or multimodal logistics operations preferred.
• Proficiency in Microsoft Excel and MS Office; AI tools experience is a plus.
• Fluency in English; Spanish or Portuguese an advantage.

Responsibilities

• Coordinate end-to-end ocean freight operations for assigned customer accounts.
• Manage shipment bookings, track milestones, and resolve operational exceptions.
• Communicate with suppliers, shippers, carriers, customs brokers, and customers for smooth shipping execution.
• Negotiate ad-hoc rates with ocean carriers and evaluate routing options.
• Monitor shipment schedules, carrier performance, and recovery plans to minimize disruptions.
• Prepare shipment trackers, operational reports, and customer visibility updates.
• Coordinate import documentation and support customs filing readiness.
• Investigate discrepancies, booking issues, and compliance risks.
• Support new customer implementations and reporting standardization initiatives.
• Analyze logistics data and trends to identify efficiency improvements.

Skills

Analytical mindset

Attention to detail

Communication skills

Independent worker

Stakeholder management

Education

Bachelor’s degree in Logistics, SCM, Business Administration, or related field

Tools

Excel

Job description

CSA Global Logistics is seeking a detail-oriented Logistics Analyst to join our Miami team. The role focuses on end-to-end ocean freight operations for strategic accounts, ensuring accuracy, timely execution, and strong customer satisfaction.

You will coordinate bookings, monitor milestones, and collaborate with carriers, suppliers, and customers to optimize routing, documentation, and compliance while driving process improvements in a fast-paced, international environment.