Ocean Freight Customer Service Coordinator

Nippon Expréss de México; Edison (NJ); On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

Medical benefits

401k with company match

Flexible Spending Accounts / HSA

Vacation and Sick Time

Job summary

Nippon Express USA is seeking a candidate to support daily ocean import/export operations, including coordinating shipments, creating references, and invoicing customers. You will engage with branches and sales teams to ensure accurate documentation and timely processing.

The role requires basic computer skills, good communication, and the ability to work a flexible schedule, including weekends and holidays.

Qualifications

• Basic data entry and computer skills.
• Clear verbal and written communication.
• Ability to work flexible schedule including weekends/holidays.

Responsibilities

• Perform daily ocean import/export operations including picking, packing, shipping, and receiving.
• Create shipment references and coordinate import/export shipments.
• Prepare customer invoices and issue booking confirmations.
• Coordinate cargo pickups and AES filings; verify vessel departures.

Skills

Data entry

Communication skills

Verbal and written English

Flexibility in schedule

Education

High school diploma or equivalent

Job description

Nippon Express USA is seeking a candidate to support daily ocean import/export operations, including coordinating shipments, creating references, and invoicing customers. You will engage with branches and sales teams to ensure accurate documentation and timely processing.

The role requires basic computer skills, good communication, and the ability to work a flexible schedule, including weekends and holidays.