Ocean Export Supervisor: Drive KPIs & Compliance

Deutsche Post; Houston (TX); On-site; USD 80,000 - 106,000; Full time

Benefits offered by this job

Competitive base salary

401(k) Match

Stock Purchase Plan

Medical

Vision

Dental

Paid Time Off

Job summary

DHL Global Forwarding in Houston is seeking an Ocean Export Supervisor to lead the local Ocean Freight Export product team, including Operations and Customer Service. You will drive performance, ensure quality and regulatory compliance, and manage end-to-end processes for customer shipments.

Responsibilities include supervising staff, handling financials and KPIs, collaborating with internal groups, and ensuring timely month-end reporting. USA-based role with competitive salary and benefits.

Qualifications

• BA/BS preferred or minimum of 2 years supervisory experience in logistics/transportation.
• Exceptional communication skills (verbal, written, and presentations).
• Comprehensive knowledge of Ocean Freight Export processes.
• Strong computer skills: Microsoft Office (Excel, Word, PowerPoint, Outlook).
• Demonstrated leadership ability to drive KPIs and engage staff.

Responsibilities

• Direct and manage end-to-end Ocean Freight Export processes.
• Serve as escalation contact for customer shipments; manage financials and KPIs.
• Ensure safe practices and regulatory compliance for shipments and staff.
• Collaborate with internal teams to improve service and drive sales through meetings.
• Review month-end reports, P/L, and accounts near-term issues; escalate carrier performance as needed.
• Supervise unionized staff; hire, coach, train, and develop team.

Skills

Communication skills

Ocean Freight exports

Leadership & KPI driving

Microsoft Office

Regulatory compliance

Education

BA/BS preferred

Tools

Cargo Wise

Job description

DHL Global Forwarding in Houston is seeking an Ocean Export Supervisor to lead the local Ocean Freight Export product team, including Operations and Customer Service. You will drive performance, ensure quality and regulatory compliance, and manage end-to-end processes for customer shipments.

Responsibilities include supervising staff, handling financials and KPIs, collaborating with internal groups, and ensuring timely month-end reporting. USA-based role with competitive salary and benefits.