Ocean Export Operations Specialist

Forward Air Corporation; Euless (TX); On-site; USD 42,000 - 65,000; Full time

Job summary

Forward Air Corporation is hiring an Export Coordinator - Ocean to support international ocean export operations. You will coordinate shipment activities, assist with bookings, documentation, and tracking, and ensure timely, accurate execution of export processes.

You will work with shipping lines, customers, and internal teams to support vessel departures, documentation accuracy, and compliance with procedures. Strong attention to detail and organizational skills are essential.

Qualifications

• High School Diploma or GED required; degree in logistics or related field preferred.
• Experience in logistics, transportation, or related operations.
• Basic ocean freight, container shipping, and export docs knowledge preferred.
• Experience with CargoWise or similar TMS/forwarding tools or ability to learn quickly.
• Strong organizational and communication skills; attention to detail.

Responsibilities

• Coordinate ocean export shipments including bookings, container movements, and vessel cut‑offs.
• Prepare and process export docs such as bills of lading and shipping instructions.
• Enter and update shipment details in CargoWise and other TMS systems.
• Track sailing schedules and milestones to ensure on‑time departures.
• Communicate with steamship lines, NVOCCs, drayage providers, and overseas agents.
• Follow export compliance, carrier rules, and internal procedures.
• Identify documentation errors or delays and escalate as needed.
• Assist with rate entry, charge validation, and billing accuracy.
• Respond to customer inquiries regarding shipment status and docs.
• Maintain organized shipment files and records.
• Provide workload coverage during peak shipping periods.

Skills

Logistics coordination

Ocean freight knowledge

TMS proficiency

Documentation accuracy

Time management

Communication skills

Discretion/confidentiality

Education

High School Diploma or GED

Bachelor's degree in logistics/supply chain/business (preferred)

Tools

CargoWise

MS Office (Outlook, Word, Excel)

Job description

Forward Air Corporation is hiring an Export Coordinator - Ocean to support international ocean export operations. You will coordinate shipment activities, assist with bookings, documentation, and tracking, and ensure timely, accurate execution of export processes.

You will work with shipping lines, customers, and internal teams to support vessel departures, documentation accuracy, and compliance with procedures. Strong attention to detail and organizational skills are essential.