Global Ocean Export Operations Coordinator

Forward Air Corp.; Euless (TX); On-site; USD 42,000 - 63,000; Full time

Benefits offered by this job

Health insurance

401(k) plan

Paid time off

Stock purchase plan

Commuter benefits

Job summary

Forward Air Corp. is hiring an Export Coordinator - Ocean to support international ocean export operations from Dallas. You will assist bookings, preparation of export documents, and shipment tracking, ensuring accuracy and on-time departures.

You will work with steamship lines, NVOCCs, and internal teams, following procedures and timelines. Strong organizational and communication skills, plus experience with CargoWise, are valued in this on-site role.

Qualifications

• High school diploma or GED required; degree in logistics or related field preferred.
• Experience in logistics, transportation, or related operations roles desired.
• Familiarity with ocean freight, containerized shipping, and export documentation preferred.
• Proficiency with CargoWise or similar TMS/forwarding tools or ability to learn quickly.

Responsibilities

• Coordinate ocean export shipments including bookings, container movements, and vessel cut-offs.
• Prepare and process export documents (bills of lading, shipping instructions, commercial docs).
• Enter and update shipment details in CargoWise and other TMS systems.
• Track sailing schedules and milestones to support on-time departures.
• Communicate with steamship lines, NVOCCs, drayage providers, warehouses, and overseas agents.
• Follow export compliance, carrier rules, and internal procedures.
• Identify document errors or delays and elevate as needed.
• Support rate entry, charge validation, and billing accuracy.
• Respond to customer inquiries about shipment status and docs.
• Maintain organized shipment files and records.
• Assist with workload during peak shipping periods.

Skills

Organizational skills

Communication skills

Time management

Attention to detail

Discretion/confidentiality

MS Office / O365

Education

High School Diploma or GED

Bachelor’s degree in logistics or related field (preferred)

Tools

CargoWise

Job description

Forward Air Corp. is hiring an Export Coordinator - Ocean to support international ocean export operations from Dallas. You will assist bookings, preparation of export documents, and shipment tracking, ensuring accuracy and on-time departures.

You will work with steamship lines, NVOCCs, and internal teams, following procedures and timelines. Strong organizational and communication skills, plus experience with CargoWise, are valued in this on-site role.