Ocean Export Specialist

Forward Air Corp.; Dallas, Northern (TX, KY); Hybrid; USD 45,000 - 65,000; Full time

Benefits offered by this job

Competitive pay

Health insurance

401(k) with match

Paid time off

Job summary

Forward Air Corp. is seeking an Export Coordinator – Ocean to manage international ocean export operations, bookings, and documentation from our Dallas site.

You will coordinate shipments, track milestones, and ensure timely vessel departures while collaborating with shippers, customers, and internal teams. The role requires strong organizational and communication skills, knowledge of export documentation, and proficiency with CargoWise or similar TMS.

Qualifications

• Education: HS diploma or GED; bachelor's preferred in logistics, supply chain, business, or related field.
• Experience in logistics, transportation, or related operations roles.
• Basic understanding of ocean freight, containerized shipping, and export docs.
• Experience with CargoWise or similar TMS/forwarding tools.
• Strong organizational and communication skills.
• Excellent time-management and attention to detail.
• Ability to follow defined procedures and meet deadlines.
• Demonstrated discretion and confidentiality with sensitive information.
• Proficient with Windows, Microsoft Office, and web conferencing tools.

Responsibilities

• Coordinate ocean export shipments including bookings and vessel cut-offs.
• Prepare export docs: bills of lading, shipping instructions, commercial docs.
• Enter/update shipment details in CargoWise and other TMS.
• Track sailing schedules and milestones to support on-time departures.
• Communicate with steamship lines, NVOCCs, drayage, warehouses, and overseas agents.
• Adhere to export compliance, carrier rules, and internal procedures.
• Identify doc errors, cut-off risks, or delays and escalate.
• Assist with rate entry, charge validation, and billing accuracy.
• Respond to customer inquiries on status and docs.
• Maintain organized shipment files and records.
• Assist with workload during peak shipping periods.
• All other duties as assigned.

Skills

Ocean export

Documentation

Communication

Time management

Organizational skills

Attention to detail

Procedures compliance

Discretion/confidentiality

Microsoft Office

Web conferencing

Education

High School Diploma or GED

Bachelor’s in logistics or related preferred

Tools

CargoWise

TMS

Windows

Office 365

Job description

Forward Air Corp. is seeking an Export Coordinator – Ocean to manage international ocean export operations, bookings, and documentation from our Dallas site.

You will coordinate shipments, track milestones, and ensure timely vessel departures while collaborating with shippers, customers, and internal teams. The role requires strong organizational and communication skills, knowledge of export documentation, and proficiency with CargoWise or similar TMS.