Global Air Export Specialist: Shipments & Compliance

Forward Air Corporation; Des Plaines (IL); On-site; USD 41,000 - 50,000; Full time

Job summary

Forward Air Corporation seeks an Export Specialist - Air to manage international air export operations, planning routings, resolving issues, and serving as the primary contact for customers and partners. You will balance service with cost and regulatory considerations to ensure on-time departures.

The role requires 2+ years in air export/logistics, familiarity with CargoWise, and strong communication skills.

Qualifications

• 2+ years of experience in international air export operations or freight forwarding.
• Strong knowledge of air export documentation and Incoterms.
• Hands-on experience with CargoWise or similar TMS.

Responsibilities

• Own and manage assigned air export accounts and shipments, exercising independent judgment in planning and execution.
• Coordinate international air export shipments from booking through departure, selecting routings and service levels.
• Prepare and review air export docs (MAWB/HAWB, invoices, packing lists) and filings for compliance.
• Ensure compliance with international trade regulations and airline requirements.
• Utilize CargoWise and other systems to manage shipment data and track milestones.
• Serve as primary customer contact, communicating proactively and resolving issues.
• Analyze requirements to anticipate risks and implement corrective actions.
• Collaborate with airlines, overseas agents, carriers, warehouses and internal teams.
• Review rates, charges, and billing details to support invoicing and margins.
• Identify opportunities for process improvements and cost efficiencies in air export operations.
• Support onboarding and guidance of less experienced team members.

Skills

Independent worker

Customer service

Documentation

Regulatory compliance

Education

High School Diploma or GED

Bachelor’s degree in logistics or related field (preferred)

Tools

CargoWise

Job description

Forward Air Corporation seeks an Export Specialist - Air to manage international air export operations, planning routings, resolving issues, and serving as the primary contact for customers and partners. You will balance service with cost and regulatory considerations to ensure on-time departures.

The role requires 2+ years in air export/logistics, familiarity with CargoWise, and strong communication skills.