Ocean Import Operations Specialist

Forward Air Corp.; Euless (TX); On-site; USD 54,000 - 76,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Holiday pay

Job summary

Forward Air Corp. is seeking an Import Coordinator – Ocean to support international ocean import operations from vessel arrival through inland delivery.

You will process documentation, track shipment milestones, and collaborate with carriers, brokers, and drayage providers to ensure timely clearance and delivery. Responsibilities include coordinating shipments, reviewing import documents, and maintaining shipment data across CargoWise and other systems, while adhering to regulations and internal

Qualifications

• Education: HS diploma or GED; degree preferred.
• Experience in logistics, transportation, or related operations.
• Experience with CargoWise or similar TMS.
• Strong organizational and communication skills.
• Ability to follow procedures and meet deadlines.

Responsibilities

• Assist with coordinating ocean import shipments from vessel arrival through final delivery.
• Process and review import documentation, including bills of lading and arrival notices.
• Enter and maintain shipment information accurately in CargoWise and other systems.
• Track customs clearance, port availability, and inland delivery milestones.
• Communicate with steamship lines, NVOCCs, customs brokers, drayage providers, warehouses, and internal teams.
• Follow U.S. import regulations, carrier requirements, and internal SOPs.
• Identify risks related to delays, documentation, demurrage, or detention and escalation as needed.
• Support validation of charges and billing accuracy.
• Respond to customer inquiries related to shipment status and delivery timing.
• Maintain organized shipment documentation and records.
• Provide support during peak volumes or operational disruptions.
• All other duties as assigned to meet evolving business needs.

Skills

Strong organizational skills

Strong communication skills

Attention to detail

Time management

Education

High School Diploma or GED

Bachelor's degree in logistics or related field

Tools

CargoWise or similar TMS

MS Office

Job description

Forward Air Corp. is seeking an Import Coordinator – Ocean to support international ocean import operations from vessel arrival through inland delivery.

You will process documentation, track shipment milestones, and collaborate with carriers, brokers, and drayage providers to ensure timely clearance and delivery. Responsibilities include coordinating shipments, reviewing import documents, and maintaining shipment data across CargoWise and other systems, while adhering to regulations and internal