Ocean Export Operations Lead

Yusen Logistics; Elk Grove Township (IL); On-site; USD 55,000 - 87,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401k with company match

PTO and Holidays

Bonus plan eligibility

Job summary

Yusen Logistics is seeking a Supervisor, Exports in the United States to oversee Export Agents and optimize export operations for cost-effective, timely service. Apply knowledge of regulations and carriers to meet customer needs.

Responsibilities include supervising daily export activities, auditing processes, and ensuring compliance with safety and regulatory standards. Strong communication and organizational skills are essential.

Qualifications

• High School diploma or GED plus 3–5 years of export experience in freight forwarding.
• Strong customer service and ability to juggle multiple priorities.
• Training and experience in handling hazardous goods and regulatory rules.

Responsibilities

• Supervise Export Agents: prioritize work, set schedules, assign tasks and adjust procedures.
• Oversee daily export activities: consolidate shipments, obtain best rates, review volumes.
• Maintain proactive communication with customers and resolve delivery issues.
• Perform audits, ensure rate accuracy, compliance and proper recordkeeping.
• Manage licensed shipments and ensure regulatory compliance for all accounts.
• Implement and follow security measures and government requirements.

Skills

Customer service excellence

Time management

Organizational skills

Multitasking

Hazardous goods handling

Regulatory knowledge (TSA, IATA, HAZM,

Job description

Yusen Logistics is seeking a Supervisor, Exports in the United States to oversee Export Agents and optimize export operations for cost-effective, timely service. Apply knowledge of regulations and carriers to meet customer needs.

Responsibilities include supervising daily export activities, auditing processes, and ensuring compliance with safety and regulatory standards. Strong communication and organizational skills are essential.