Air Freight Export Specialist I

Yusen Logistics Group; Grapevine (TX); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical, Dental & Vision

401(k) with company match

Paid time off

Bonus plan

Paid holidays

Job summary

Yusen Logistics (Americas) Inc. seeks an Export Agent to facilitate cargo shipments by air and ocean, handling instructions from booking to confirmation. The role emphasizes accuracy in export documentation and proactive customer updates.

Responsibilities include securing rates, coordinating with carriers, and ensuring compliance with TSA, QA, and IMDG standards. Occasional warehouse tasks may be required; experience in logistics is preferred.

Qualifications

• High School Diploma or GED; 6 months to 3 years of related experience.
• Logistics/freight forwarding experience preferred.
• Proficient with Windows OS and MS Office applications.

Responsibilities

• Take booking requests and secure current, accurate rates; route shipments per procedures.
• Communicate with carriers and locations about shipment status and handling.
• Monitor shipments through to completion and keep customers informed.
• Verify export documentation for accuracy and obtain missing docs from customers.
• Build relationships with customers, offices, and service providers.
• Review SOPs to ensure compliance with TSA, QA, and IMDG.
• May handle perishables shipments or special accounts.
• Report any anomalies or new customer requirements to management.
• In some locations, may load/unload trucks, operate forklift, and assist warehouse tasks.

Skills

Customer service

Time management

Documentation

Education

High School Diploma or GED

Tools

Windows OS

Microsoft Office

Job description

Yusen Logistics (Americas) Inc. seeks an Export Agent to facilitate cargo shipments by air and ocean, handling instructions from booking to confirmation. The role emphasizes accuracy in export documentation and proactive customer updates.

Responsibilities include securing rates, coordinating with carriers, and ensuring compliance with TSA, QA, and IMDG standards. Occasional warehouse tasks may be required; experience in logistics is preferred.