Export Operations Leader - Control Tower

Yusen Logistics Americas Inc.; Jacksonville (FL); In loco; USD 78.000 - 124.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical, Dental, and Vision beginning

401k with a company match

Standard 10 days PTO

Eligible for bonus plan

7 Paid Holidays

OT pay if applicable

Flexible Spending Accounts

Descrizione del lavoro

Yusen Logistics (Americas) Inc. in the United States is seeking a Control Tower Export Manager to oversee daily export/origin operations and lead a high-performing Order Management team within the Supply Chain Solutions Group.

The role drives process excellence, ensures client PO booking execution, and partners with business development and account management to support client engagements. A strong focus on coaching, SOPs, and performance metrics is required.

Competenze

• Bachelor's degree preferred with global logistics experience and managerial responsibilities.
• Strong problem-solving and analytical abilities.
• Excellent customer service and communication skills.

Mansioni

• Oversee daily export/origin workflow and align capacity with volume.
• Improve process efficiency, workflow management, and milestone governance.
• Monitor dashboards and reports to ensure compliance.
• Lead client communications and issue resolution with clear protocols.
• Conduct performance reviews and coaching.
• Establish SOPs and well-defined team roles.

Conoscenze

Problem solving

Customer service

Communication

Operational planning

Formazione

Bachelor's degree + 5+ years global logistics and management

Descrizione del lavoro

Yusen Logistics (Americas) Inc. in the United States is seeking a Control Tower Export Manager to oversee daily export/origin operations and lead a high-performing Order Management team within the Supply Chain Solutions Group.

The role drives process excellence, ensures client PO booking execution, and partners with business development and account management to support client engagements. A strong focus on coaching, SOPs, and performance metrics is required.