Ocean Export Coordinator

Rhenus Logistics; Des Plaines (IL); On-site; USD 40,000 - 80,000; Full time

Job summary

An established industry player seeks a dedicated Ocean Export Coordinator to optimize logistics for ocean shipments. This role involves managing third-party logistics providers, negotiating rates, and ensuring seamless communication with clients. You'll be pivotal in tracking shipments, preparing status reports, and handling documentation to enhance customer satisfaction. Join a supportive team that values continuous training and innovation, where your contributions will drive efficiency in the supply chain. If you're detail-oriented and passionate about logistics, this opportunity is perfect for you.

Benefits

Continuous training and professional development

Supportive team environment

Team events and networking opportunities

Qualifications

• Minimum 3 years' experience in Ocean Freight Export logistics.
• Knowledge of INCOTERMS and NVOCC regulations.

Responsibilities

• Oversee third-party logistics providers and negotiate rates.
• Track shipments and manage documentation accurately.
• Communicate with clients to ensure smooth information exchange.

Skills

Supply Chain Management

Ocean Freight Export Logistics

Attention to Detail

Analytical Skills

Customer Service

Communication Skills

Multitasking

Financial Awareness

Education

Degree in Supply Chain Management

Job description

Join to apply for the Ocean Export Coordinator role at Rhenus Logistics.

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The Rhenus Group is a leading global logistics service provider, offering tailored solutions along the entire supply chain across various industries. Our services include multimodal transports, warehousing, customs clearance, and value-added services, all designed to keep us at the forefront of the industry and support our customers effectively.

What you will be doing

Reporting to the Branch Manager, the Ocean Export Coordinator will oversee third-party logistics providers, negotiate rates with ocean carriers, and ensure seamless tracking of ocean shipments. Our goal is to understand our customers better and continuously improve our services to simplify logistics.

Your responsibilities include:

1. Communicating clearly with agents and clients to facilitate smooth information exchange.
2. Entering and sending pre-alerts to keep stakeholders informed about shipment departures.
3. Preparing, managing, and sending status reports.
4. Negotiating rates with ocean freight carriers.
5. Tracking shipments for real-time updates.
6. Handling documentation such as bills of lading accurately.
7. Updating clients and agents on shipment statuses.
8. Organizing pick-ups from shippers.
9. Issuing invoices promptly and accurately.
10. Managing claims and following procedures as needed.
11. Monitoring pending charges and managing financial transactions.
12. Reconciling costs with agents and carriers.
13. Sending profit share requests timely.
14. Dispatching and following up on Proof of Deliveries (PODs).
15. Closing files accurately and on schedule.
16. Maintaining and updating client status reports.
17. Resolving issues effectively as they arise.
18. Performing other job-related duties with dedication and care.

Skills & experience required

• Degree or equivalent in Supply Chain Management.
• Knowledge of INCOTERMS and NVOCC regulations.
• Minimum 3 years' experience in Ocean Freight Export logistics.
• Strong attention to detail and analytical skills.
• Experience managing third-party logistics providers.
• Ability to interpret complex instructions.
• Customer-focused with excellent communication skills.
• Effective multitasking and organizational skills.
• Friendly, helpful attitude and willingness to support.
• Honesty, trustworthiness, and respect.
• Sound work ethics in a fast-paced environment.
• Strong organizational and financial awareness.

What you can expect

• Continuous training and professional development.
• Supportive team environment.
• Flat hierarchies for direct communication.
• Opportunities for innovation and leadership.
• Team events and networking opportunities.
• Quick decision-making processes.

Seniority level

• Associate

Employment type

• Full-time

Job function

• Administrative, Customer Service, and Supply Chain

Industries

• Freight and Package Transportation