Ocean Export Coordinator

Rhenus SE & Co. KG; Des Plaines (IL); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a detail-oriented professional to manage ocean freight shipments. This role involves effective communication with clients and agents, negotiating rates, and ensuring accurate documentation. You will be responsible for keeping clients informed about shipment statuses and handling financial transactions with care. Join a dynamic team where your problem-solving skills will be valued, and contribute to the smooth operation of ocean freight logistics. This position offers an opportunity to grow in a supportive environment while making a significant impact on the company's success.

Qualifications

• Erfahrung in der Kommunikation mit Kunden und Agenten.
• Fähigkeit, Dokumente genau auszufüllen und zu verwalten.

Responsibilities

• Verhandeln von Tarifen mit Reedereien für die besten Angebote.
• Regelmäßige Aktualisierung der Kunden über den Status ihrer Sendungen.
• Verwalten von Rechnungen und finanziellen Transaktionen.

Skills

Kommunikation

Verhandlungsgeschick

Dokumentation

Finanzmanagement

Problemlösung

Job description

· Communicating clearly with agents and clients for smooth information exchange

· Entering and sending pre-alerts to keep customers and agents informed about ocean shipment departures

· Preparing, managing, and sending status reports to clients

· Negotiating rates with ocean freight carriers to get the best deals

· Keeping track of shipments with ocean carriers and agents for real-time updates

· Filling in and issuing bills, bills of lading, and other documents accurately

· Updating clients and agents on the status of their shipments regularly

· Arranging pick-ups from shippers in an organized and timely manner

· Issuing invoices accurately and on time

· Handling intents to claim when needed, following the right procedures

· Keeping track of pending charges and manage financial transactions carefully

· Approving payables following established financial processes

· Working with agents and carriers to update and reconcile costs efficiently

· Sending out profit share requests on time

· Dispatching and follow up on Proof of Deliveries (POD's)

· Closing files accurately and on time

· Keeping the Client status report maintained and updated

· Solving problems effectively as they arise

· Performing any other job-related duties assigned with dedication and care