OB/GYN Operations Leader – Multi-Site Strategy

Operations Council; New York (NY); On-site; USD 110,000 - 140,000; Full time

Job summary

Operations Council is seeking an Assistant Director of Operations within the Obstetrics & Gynecology department to oversee operational performance across multiple OB/GYN practice sites and standardize workflows for patient access and quality care.

The role involves strategic planning, staffing, performance management, and resource stewardship to advance the department's mission of exceptional obstetric and gynecologic care in a high-need academic medical setting.

Qualifications

• Bachelor's degree in Healthcare Administration, Business Administration, Public Health, or related field.
• Master's degree in healthcare or business fields preferred.
• 4–6 years of healthcare operations experience, including at least 3 years in a supervisory or leadership role.
• Experience in an academic medical center or large health system preferred.
• Background or experience in OB/GYN, Women's Health, or related specialty preferred.
• Strong leadership, analytical, and communication skills are essential.
• Ability to work across complex organizational structures and foster teamwork.

Responsibilities

• Provide operational oversight across all OB/GYN practice sites, ensuring consistent policies, workflows, and service standards.
• Lead development and refinement of clinical and administrative workflows, conducting site visits and assessments to identify and address gaps.
• Establish and maintain a comprehensive department-wide operations playbook and SOPs.
• Oversee scheduling and registration processes to meet access and patient flow targets.
• Collaborate with HR to assess staffing needs, lead recruitment, onboarding, and performance management, and promote a culture of accountability and teamwork.
• Drive performance monitoring through KPIs and dashboards, leading root cause analyses and corrective actions.
• Partner with Quality & Patient Safety teams to ensure compliance with standards and regulations.
• Lead or participate in strategic initiatives, representing the department at institutional forums.
• Manage relationships with internal partners including Facilities, IT, and Compliance.
• Contribute to budget development, cost-saving initiatives, and resource utilization to ensure fiscal responsibility.

Skills

Leadership

Operations management

Healthcare operations

Strategic planning

Communication

Education

Bachelor's degree

Master's degree

Job description

Operations Council is seeking an Assistant Director of Operations within the Obstetrics & Gynecology department to oversee operational performance across multiple OB/GYN practice sites and standardize workflows for patient access and quality care.

The role involves strategic planning, staffing, performance management, and resource stewardship to advance the department's mission of exceptional obstetric and gynecologic care in a high-need academic medical setting.