O2C Transformation Manager — Revenue Ops Leader

EY; Las Vegas (NV); Remote; USD 128,000 - 257,000; Full time

Benefits offered by this job

Medical and dental coverage

Pension plan

401(k) plan

Paid time off

Job summary

EY is seeking a Manager in the Order to Cash practice to help clients optimize revenue cycle operations by blending deep business process expertise with technology-enabled transformation. You will lead client workstreams across finance, sales, and IT, driving process improvements, design of future-state models, and value realization.

Travel up to 60% to client sites as needed. You will translate requirements into functional designs, roadmaps, testing, and deployment plans while mentoring junior

Qualifications

• Bachelor's degree in Accounting, Finance, Business, Information Systems, Supply Chain, or related field.
• Approximately 5 to 8 years of experience in O2C, AR, Revenue Operations, or Consulting.
• Experience leading or supporting O2C transformation across invoicing, billing, collections, cash application, deductions, and revenue accounting.
• Hands-on experience with ERP and revenue management platforms such as SAP, HighRadius, Zuora, or similar solutions.
• Understanding of leading AI platforms and models, including prompting related to process improvement and O2C insights.
• Strong understanding of end-to-end revenue cycle processes and related controls.

Responsibilities

• Lead client-facing Order to Cash transformation engagements and define clear project objectives, deliverables, and outcomes.
• Assess current-state O2C processes, identify improvement opportunities, and develop future-state operating models.
• Identify opportunities for improvement leveraging technologies such as automation, orchestration and AI, supporting a continuous improvement for our clients
• Drive transformation initiatives across customer billing, invoicing, collections, cash application, deductions management, dispute resolution, and revenue accounting processes.
• Collaborate with business and technology stakeholders to gather requirements, define process improvements, and develop implementation roadmaps.
• Facilitate workshops with finance, accounts receivable, customer service, sales operations, and shared service teams.
• Translate business requirements into functional designs, process flows, user stories, testing scenarios, and deployment plans.
• Support system implementation, configuration, testing, and adoption activities across O2C technology platforms.
• Identify opportunities to improve working capital, accelerate cash collection, reduce aging receivables, and enhance operational performance.
• Manage project risks, dependencies, and issue resolution while providing regular updates to client and engagement leadership.
• Lead and mentor junior team members while contributing to a collaborative, high-performing delivery environment.
• Support business development activities, including proposals, solution demonstrations, estimates, and client presentations.

Skills

O2C

Finance Transformation

ERP integration

AI in finance

Stakeholder mgmt

Project leadership

Education

Bachelor's degree

Tools

SAP

HighRadius

Zuora

Job description

EY is seeking a Manager in the Order to Cash practice to help clients optimize revenue cycle operations by blending deep business process expertise with technology-enabled transformation. You will lead client workstreams across finance, sales, and IT, driving process improvements, design of future-state models, and value realization.

Travel up to 60% to client sites as needed. You will translate requirements into functional designs, roadmaps, testing, and deployment plans while mentoring junior