O&M Admin & Billing Specialist

Johnson Controls; Milwaukee (WI); On-site; USD 45,000 - 63,000; Full time

Benefits offered by this job

Competitive benefits package

Job summary

Johnson Controls is seeking an organized administrative professional to support service contract renewals and accounts receivable processes in Milwaukee. You will help manage office duties, maintain CMMS data, and assist with invoicing and billing for O&M contracts.

The role requires strong communication, multitasking, and a keen eye for detail, with optional associate degree and 3–5 years of related experience. Competitive benefits accompany this full-time position.

Qualifications

• Associate degree preferred; high school diploma or equivalent required, plus three to five years of related work experience, preferably in a service/sales or technical environment.
• Experience in B2B payment/close-out processes is desired.
• Proficient with Word, Excel and database applications; able to learn CMMS and invoicing tools quickly.

Responsibilities

• Track and support the planned service agreement renewal process under supervision.
• Participate in accounts receivable activities including collections and new customer authorizations.
• Provide back-up customer call handling and administrative support for O&M contract sites.
• Maintain CMMS, update work orders, inventory tracking, and purchasing records.
• Prepare service billings and reconcile costs; escalate issues as needed.

Skills

Interpersonal skills

Multitasking

Financial awareness

Customer service

Communication

Education

Associate degree preferred

High school diploma or equivalent required

Tools

Excel

Word

Access

Job description

Johnson Controls is seeking an organized administrative professional to support service contract renewals and accounts receivable processes in Milwaukee. You will help manage office duties, maintain CMMS data, and assist with invoicing and billing for O&M contracts.

The role requires strong communication, multitasking, and a keen eye for detail, with optional associate degree and 3–5 years of related experience. Competitive benefits accompany this full-time position.