HVAC O&M Admin & Billing Coordinator

Johnson Controls, Inc.; Capitol Heights (MD); On-site; USD 45,000 - 63,000; Full time

Job summary

Johnson Controls, Inc. in the United States seeks a detail-oriented administrative professional to support O&M contract operations, renewals, and billing activities. You will handle routine office duties, CMMS updates, and customer inquiries, ensuring timely processing and accurate record-keeping.

The role requires proficiency in MS Office, strong communication skills, and the ability to manage multiple tasks simultaneously in a collaborative environment.

Qualifications

• Strong interpersonal communication with internal/external clients.
• Ability to manage multiple tasks and projects with tact and persistence.
• Experience in B2B payment/close-out processes is preferred.

Responsibilities

• Track and support the planned service agreement renewal process.
• Participate in accounts receivable activities including collections and new customer authorizations.
• Provide back-up customer call handling and general administrative support for O&M contracts.

Skills

Interpersonal skills

Multitasking

B2B payments process

Typing speed 45 wpm

Education

Associate degree

High school diploma or equivalent

Tools

MS Word

Excel

Access

Job description

Johnson Controls, Inc. in the United States seeks a detail-oriented administrative professional to support O&M contract operations, renewals, and billing activities. You will handle routine office duties, CMMS updates, and customer inquiries, ensuring timely processing and accurate record-keeping.

The role requires proficiency in MS Office, strong communication skills, and the ability to manage multiple tasks simultaneously in a collaborative environment.