NX CAD Systems Admin & Support Engineer
Anduril Industries
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Benefits offered by this job
Job summary
Anduril Industries is seeking an NX Cad Admin / Triage support in Boston to establish, maintain, and optimize the Siemens NX CAD environment for engineering and manufacturing teams. You will support daily activities, ensuring designers have reliable, performant, and standardized tools for rapid innovation.
The role involves configuring templates, role-based settings, onboarding new hires, and mentoring users, with emphasis on security, SLAs, and collaboration with IT and external service
Qualifications
- 2-4 years in an IT helpdesk/technical support role.
- Experience with NX or SolidWorks in a professional setting.
- Strong written and verbal communication skills.
- Ability to triage and resolve CAD/PLM software issues.
- Familiarity with IT ticketing systems (e.g., Jira Service Desk).
Responsibilities
- Develop, monitor, and optimize the Siemens NX CAD environment.
- Provide specialized CAD software support to design teams.
- Manage IT helpdesk queue and triage tickets.
- Resolve Tier 1-2 CAD/PLM issues and meet SLAs.
- Onboard new hires and provision CAD-capable workstations.
- Create self-service documentation and knowledge base articles.
- Provide technical leadership and training to engineers and designers.
- Coordinate projects with engineering, manufacturing, IT, and suppliers.
- Lead reliability and continuous improvement projects for CAD/PLM.
- Ensure configuration activities comply with security and regulatory standards.
Skills
Education
Tools
Job description
Anduril Industries is seeking an NX Cad Admin / Triage support in Boston to establish, maintain, and optimize the Siemens NX CAD environment for engineering and manufacturing teams. You will support daily activities, ensuring designers have reliable, performant, and standardized tools for rapid innovation.
The role involves configuring templates, role-based settings, onboarding new hires, and mentoring users, with emphasis on security, SLAs, and collaboration with IT and external service
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