Nutrition Contact Center Agent (Evenings/Weekends)

Experis (Austria); Fremont Township (MI); In loco; USD 19.000 - 25.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical and Prescription Drug Plans

Vision Plan

Health Savings Account

Health Flexible Spending Account

Dependent Care Flexible Spending

Supplemental Life Insurance

Short Term and Long Term Disability

Business Travel Insurance

Weekly Pay

Descrizione del lavoro

ManpowerGroup, a leading global workforce solutions company, is seeking a Contact Center Customer Service in Fremont, MI. The role supports nutrition-focused programs, handling inquiries across multiple channels and driving engagement with consumers and healthcare professionals.

The ideal candidate has a high school diploma, strong communication skills, and comfort with computers. Evening/weekend availability may be required; full-time schedule is 8am–5pm with potential extended hours.

Competenze

• High School Diploma or GED required or equivalent.
• Customer service education/certification is a plus.
• Strong communication (verbal and written) and interpersonal skills.
• Computer or systems knowledge.
• Problem solving and customer service abilities; evenings/weekends may be required.

Mansioni

• Conduct direct consumer engagement across phone, email, SMS, live chat and digital platforms.
• Perform outbound calls and email outreach for recruitment and education programs.
• Manage sampling program execution and fulfillment for healthcare professionals.
• Run consumer surveys to uncover insights on product concepts and shopping behavior.
• Track sample use and engagements, translating insights into recommendations.

Conoscenze

Strong communication skills

Interpersonal skills

Problem solving

Customer service

Computer knowledge

Evenings/weekends availability

Formazione

High School Diploma or GED

Customer service certification (preferred)

Descrizione del lavoro

ManpowerGroup, a leading global workforce solutions company, is seeking a Contact Center Customer Service in Fremont, MI. The role supports nutrition-focused programs, handling inquiries across multiple channels and driving engagement with consumers and healthcare professionals.

The ideal candidate has a high school diploma, strong communication skills, and comfort with computers. Evening/weekend availability may be required; full-time schedule is 8am–5pm with potential extended hours.