2nd Shift Customer Service Coordinator — Nutrition

Denken Solutions, Inc.; Fremont (MI); On-site; USD 35,000 - 45,000; Full time

Job summary

A leading customer service provider is seeking a Contact Center Customer Service Coordinator in Fremont, MI. This entry-level position focuses on engaging with consumers and providing exceptional customer service across various channels, including phone, email, and live chat. Ideal candidates will possess strong communication and problem-solving skills. The role supports eCommerce initiatives and product transactions, ensuring high-quality consumer interactions.

Qualifications

• Additional education or certification in customer service is considered a plus.
• Computer and/or systems knowledge required.

Responsibilities

• Serve as the voice of the brand to engage with consumers.
• Foster consumer loyalty while driving sales through exceptional customer service.
• Facilitate and support eCommerce initiatives.

Skills

Strong communication skills

Problem-solving skills

Interpersonal skills

Education

High School Diploma or GED

Tools

CRM Salesforce Engage OMNI

Job description

A leading customer service provider is seeking a Contact Center Customer Service Coordinator in Fremont, MI. This entry-level position focuses on engaging with consumers and providing exceptional customer service across various channels, including phone, email, and live chat. Ideal candidates will possess strong communication and problem-solving skills. The role supports eCommerce initiatives and product transactions, ensuring high-quality consumer interactions.