Nursing Unit Coordinator & Patient Care Advocate

South Shore Health; South Weymouth (MA); On-site; USD 42,000 - 56,000; Full time

Job summary

South Shore Health System is seeking a Unit Coordinator/Secretary to coordinate nursing unit activities, manage supplies, and liaise with patients, physicians and other departments. The role includes receptionist duties to ensure efficient unit functioning and timely communication.

Responsibilities cover patient experience, technology use, orders/admissions/discharges, unit workflow, supplies, safety and regulatory compliance, and professional development within a patient-centered care framework.

Qualifications

• High School Diploma or GED preferred.
• Knowledge of basic medical terminology preferred.
• Basic computer knowledge is preferred.

Responsibilities

• Coordinate nursing unit activities and act as receptionist and liaison.
• Serve as resource for nursing staff, clinicians and support services.
• Handle orders/admissions/discharges and update bed/PCS systems.
• Manage unit workflow: reports, chart audits and shift handoffs.
• Order supplies with Operations Supervisor and maintain par levels.
• Support patient and family-centered care with empathy and professionalism.
• Ensure compliance with safety, privacy and regulatory requirements.
• Assist with professional development and process improvements.
• Utilize technology, e.g., email and hospital systems, to improve efficiency.

Skills

Basic medical terminology

Basic computer knowledge

Effective communication

Documentation skills

Education

High School Diploma/GED

Job description

South Shore Health System is seeking a Unit Coordinator/Secretary to coordinate nursing unit activities, manage supplies, and liaise with patients, physicians and other departments. The role includes receptionist duties to ensure efficient unit functioning and timely communication.

Responsibilities cover patient experience, technology use, orders/admissions/discharges, unit workflow, supplies, safety and regulatory compliance, and professional development within a patient-centered care framework.