Emergency Department Care Coordinator

South Shore Health System; South Weymouth (MA); On-site; USD 42,000 - 64,000; Full time

Job summary

South Shore Health System is seeking a Unit Coordinator/Secretary to manage nursing unit activities, coordinate patient flow, and support clinicians. The role includes handling orders, admissions, discharges, and bed tracking, while maintaining documentation and supply coordination.

You will use department software, assist with patient scheduling, and participate in safety and compliance practices daily. This position emphasizes teamwork, communication, and a proactive approach to unit

Qualifications

• Demonstrates professional courtesy in all interactions.
• Acts as resource person to nursing staff and clinicians.
• Interacts with patients and families with empathy and patience.

Responsibilities

• Uses software applications required by department and unit standards.
• Reviews and processes orders, admissions, discharges, and transfers.
• Keeps bed tracking and PCS systems up to date.
• Books appointments through central scheduling as indicated.
• Ensures discharge paperwork and medication reconciliation are transmitted to providers.
• Reviews unit reports and files them in patient charts.
• Completes shift-to-shift reports and rounds to ensure accurate patient status.
• Orders supplies in collaboration with the Operations Supervisor.

Skills

Professional communication

Interpersonal skills

Documentation

Computer literacy

Education

High School Diploma/GED

Tools

Basic medical terminology

Job description

South Shore Health System is seeking a Unit Coordinator/Secretary to manage nursing unit activities, coordinate patient flow, and support clinicians. The role includes handling orders, admissions, discharges, and bed tracking, while maintaining documentation and supply coordination.

You will use department software, assist with patient scheduling, and participate in safety and compliance practices daily. This position emphasizes teamwork, communication, and a proactive approach to unit