Emergency Department Care & Ops Coordinator

South Shore Health System; South Weymouth (MA); On-site; USD 38,000 - 54,000; Full time

Job summary

South Shore Health System in Massachusetts seeks a Unit Coordinator/Secretary to support the nursing unit and coordinate activities among patients, physicians, and hospital departments. The role involves reception duties and ensuring efficient unit operations.

Responsibilities include managing orders and admissions, maintaining bed and chart records, coordinating with stores for supplies, and ensuring safety and compliance across the unit.

Qualifications

• High School Diploma or GED preferred.
• Knowledge of basic medical terminology preferred.
• Basic computer knowledge preferred.
• Ability to communicate effectively and document information accurately.

Responsibilities

• Acts as a receptionist and coordinates activities of nursing staff, patient, physician and visitors.
• Utilizes department software and reviews email and resources (Lotus Notes).
• Processes orders, admissions, discharges, and bed tracking with timely updates.
• Maintains unit workflow, files reports and conducts daily chart audits.
• Orders supplies and collaborates to manage par levels with vendors.
• Supports safety and quality through adherence to policies and procedures.
• Functions as a preceptor and supports scheduling needs of the unit.
• Complies with hospital policies, privacy, and security programs.
• Engages with patients and families, respecting preferences and needs.
• Remains aware of changes in hospital policy and equipment.

Skills

Basic medical terminology

Basic computer knowledge

Effective communication

Documentation accuracy

Education

High School Diploma/GED

Job description

South Shore Health System in Massachusetts seeks a Unit Coordinator/Secretary to support the nursing unit and coordinate activities among patients, physicians, and hospital departments. The role involves reception duties and ensuring efficient unit operations.

Responsibilities include managing orders and admissions, maintaining bed and chart records, coordinating with stores for supplies, and ensuring safety and compliance across the unit.