Nursing Operations Support Specialist

OSF HealthCare; Peoria (IL); On-site; USD 25,000 - 28,000; Full time

Job summary

OSF HealthCare in Peoria, IL is seeking a Nursing Operations Support (NOS) Representative to assist multiple units with general questions, way-finding, and patient transport coordination. The role relies on software tools to support daily tasks and help patients and families navigate the hospital environment.

Successful candidates will demonstrate strong communication, teamwork, and the ability to multi-task in a fast-paced healthcare setting. OSF HealthCare is an Equal Opportunity Employer.

Qualifications

• High School Diploma or GED required.
• At least 6 months of office, hospital, or administrative experience.
• Strong interpersonal and communication skills; proficient with Microsoft Office.
• Ability to multi-task in a fast-paced environment.

Responsibilities

• Serve as a resource on multiple units for questions and way-finding.
• Provide guidance to Mission Partners, patients, and visitors.
• Assist with patient transport needs and unit operations.
• Utilize various software to complete tasks and improve patient experience.

Skills

Interpersonal skills

Microsoft Office

Multi-tasking

Customer service

Education

High School Diploma / GED

Tools

Microsoft Office

Job description

OSF HealthCare in Peoria, IL is seeking a Nursing Operations Support (NOS) Representative to assist multiple units with general questions, way-finding, and patient transport coordination. The role relies on software tools to support daily tasks and help patients and families navigate the hospital environment.

Successful candidates will demonstrate strong communication, teamwork, and the ability to multi-task in a fast-paced healthcare setting. OSF HealthCare is an Equal Opportunity Employer.