Nursing Home Surveyor/Complaint Investigator (SW req'd)

IPRO; North Great River (NY); Sur place; USD 46 000 - 51 000; Plein temps

Résumé du poste

IPRO is seeking a Nursing Home Surveyor / Complaint Investigator based in Central Islip, NY to support NYSDOH operations. The role focuses on surveillance, investigation of complaints, and preparation of deficiency reports.

You will conduct reviews, perform inspections at nursing homes and related facilities, and travel extensively across Nassau and Suffolk counties. A valid MSW/LCSW license is required, with SMQT certification within 12 months expected or preferred.

Qualifications

• Licensed MSW or LCSW is required.
• 2 years of surveillance OR 2 years of clinical experience.
• SMQT certification within 12 months is required or preferred.

Responsabilités

• Review allegations of abuse and neglect in nursing homes.
• Prepare written investigation reports and Statements of Deficiencies (SOD) within required timeframes.
• Participate in surveys at SNFs/TCUs/ADHCP and in state monitoring when needed.
• Travel to facilities in Nassau and Suffolk Counties for on-site work.
• On non-travel days, work from NYSDOH Central Islip office or remotely if approved.

Connaissances

Interpersonal skills

Independent work

Written and verbal communication

Legal/defensible documentation

Investigative/analytic skills

Microsoft Office

SMQT within 12 months

Driver's license & travel

Formation

Licensed MSW or LCSW

2 years surveillance experience

2 years clinical experience

SMQT certification preferred

Outils

Microsoft Office

Description du poste

Become SMQT Certified! $3,000 Sign-on Bonus*

Based in Central Islip, NY the Nursing Home Surveyor / Complaint Investigator will assist the New York State Department of Health (NYSDOH), Office of Aging and Long-Term Care, with surveillance and investigation activities related to nursing homes (long term care). These activities are mandated to evaluate facility performance and monitor the quality of care and services provided. In this role you will participate as a member of an interdisciplinary survey/investigation team to review allegations of abuse and neglect, perform surveillance activities/tasks at nursing homes (long term care)/Transitional Care Units (TCUs), and Adult Day Health Care Programs (ADHCP) to determine compliance with the requirements of participation; prepare written reports of investigative findings and prepare Statement of Deficiencies (SOD) within required time frame, using Principles of Documentation. participate in emergency surveys at Skilled Nursing Facilities (SNF’s); participate in State monitoring during Immediate Jeopardy situations; as well as other duties.

This position is majority travel, will be onsite at facilities in Nassau and Suffolk Counties

Non-travel days are based out of the NYSDOH Central Islip office or telecommuting, if approved.

Qualifications

• Demonstrate strong interpersonal skills with the ability to facilitate positive customer satisfaction in situations that are adverse or in controversy.
• Ability to successfully work independently with minimal supervision, as well as in a team environment.
• Excellent written and verbal skills with the ability to communicate professionally with co-workers, supervisors, providers, medical and administrative personnel, and residents/patients.
• Ability to translate collected information into a clear, concise, legal, and defensible document.
• Excellent investigative and analytical skills.
• Strong computer skills with working knowledge of Microsoft office products, and the ability to learn new programs.
• Ability to obtain Surveyor Minimum Qualifications Test (SMQT) certification within 12 months of employment, required.
• If approved to work remotely, must have secure internet that meets the speed required to perform all work duties, must have workspace that provides privacy for all work-related calls, and must be able to secure all work-related items when not in use.
• Must have a valid driver’s license & the ability to travel to on-site assignments, required

Education & Experience

• Licensed Master Social Worker or Licensed Clinical Social Worker, required.
• Two (2) years of experience in surveillance, OR
• Two (2) years of clinical experience.
• Surveyor Minimum Qualification Test Certification, preferred.

The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future. The hourly range for this position is $33.33 - $36.92. Actual salary range and /or hourly rate depends on a variety of factors including experience, education, credentials, location, and budget.

The salary range and/or hourly rate listed does not include other forms of compensation or benefits.

IPRO is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or military status.