Nursing Home Surveyor/Complaint Investigator (RN req'd)

IPRO; New Rochelle (NY); Hybride; USD 63 000 - 67 000; Plein temps

Avantages offerts par ce poste

Mileage reimbursement

Accommodation provided

Résumé du poste

IPRO is seeking a Nursing Home Surveyor/Complaint Investigator based in New Rochelle to assist NYSDOH with surveillance and investigation of long-term care facilities. This role involves reviewing abuse/neglect allegations, conducting surveillance at SNFs/TCUs/ADHCPs, and preparing Reports of Deficiencies.

The position requires RN licensure in NY, strong investigative and communication skills, and willingness to travel across multiple counties; on-site and possible telecommuting when approved.

Qualifications

• New York Licensed Registered Nurse required.
• Two years of experience in utilization review, claims adjudication, medical review, fraud investigation, surveillance or monitoring activities, required; OR three years of clinical or administrative experience, required.
• Bachelor's degree in nursing and two years of clinical or administrative experience, required.
• Surveyor Minimum Qualifications Test (SMQT) Certification preferred.

Responsabilités

• Review allegations of abuse and neglect in nursing homes and long-term care facilities.
• Perform surveillance activities at SNFs, TCUs, and ADHCPs to determine compliance with participation requirements.
• Prepare written investigative reports and Statements of Deficiencies within required timelines.
• Participate in emergency surveys and monitor Immediate Jeopardy situations.
• Travel to facilities across Sullivan, Orange, Dutchess, Putnam, Rockland, Ulster and Westchester counties; mileage and accommodations provided.

Connaissances

Interpersonal skills

Independent work

Written communication

Verbal communication

Investigative skills

Analytical skills

Computer skills

Driver's license

Formation

Licensed Registered Nurse (New York)

SMQT Certification (preferred)

Outils

Microsoft Office

Description du poste

Become SMQT Certified! ( $3,000 Sign-on Bonus)

Based in New Rochelle, the Nursing Home Surveyor/ Complaint Investigator will assist the New York State Department of Health (NYSDOH), Office of Aging and Long-Term Care, with surveillance and investigation activities related to nursing homes (long term care). These activities are mandated to evaluate facility performance and monitor the quality of care and services provided. In this role you will participate as a member of an interdisciplinary survey/investigation team to review allegations of abuse and neglect, perform surveillance activities/tasks at nursing homes (long term care)/Transitional Care Units (TCUs), and Adult Day Health Care Programs (ADHCP) to determine compliance with the requirements of participation; prepare written reports of investigative findings and prepare Statement of Deficiencies (SOD) within required time frame, using Principles of Documentation. participate in emergency surveys at Skilled Nursing Facilities (SNF’s); participate in State monitoring during Immediate Jeopardy situations; as well as other duties.

This position is majority travel, will be onsite at facilities in Sullivan, Orange, Dutchess, Putnam, Rockland, Ulster and Westchester counties. Mileage and accommodation reimbursement provided.

Non-travel days are based out of the NYSDOH New Rochelle office -OR- telecommuting, if approved.

Qualifications

• Demonstrate strong interpersonal skills with the ability to facilitate positive customer satisfaction in situations that are adverse or in controversy.


• Ability to successfully work independently with minimal supervision, as well as in a team environment.


• Excellent written and verbal skills with the ability to communicate professionally with co-workers, supervisors, providers, medical and administrative personnel, and residents/patients.


• Ability to translate collected information into a clear, concise, legal, and defensible document.


• Excellent investigative and analytical skills.


• Strong computer skills with working knowledge of Microsoft office products, and the ability to learn new programs.


• Ability to obtain Surveyor Minimum Qualifications Test (SMQT) certification within 12 months of employment, required.


• If approved to work remotely, must have secure internet that meets the speed required to perform all work duties, must have workspace that provides privacy for all work-related calls, and must be able to secure all work-related items when not in use.


• Must have a valid driver's license & the ability to travel to on-site assignments, required

Education & Experience

• New York Licensed Registered Nurse, required.


• Two (2) years of experience performing utilization review, claims adjudication, medical review, fraud investigation, surveillance or monitoring activities, required; OR


• Three (3) years of clinical or administrative experience, required; OR


• A bachelor's degree in nursing and two (2) years of clinical or administrative experience, required.


• Surveyor Minimum Qualifications Test (SMQT) Certification, preferred.

The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future. The hourly range for this position is $46.03 - $48.59. Actual salary range and /or hourly rate depends on a variety of factors including experience, education, credentials, location, and budget.

The salary range and/or hourly rate listed does not include other forms of compensation or benefits.

IPRO is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or military status, or any other category protected under applicable law.