Nursing Home Surveyor/Complaint Investigator (RN, req'd)

IPRO; New York (NY); Hybride; USD 63 000 - 67 000; Plein temps

Avantages offerts par ce poste

Sign-on bonus $3,000

Mileage reimbursement

MetroCard provided

Résumé du poste

IPRO is seeking a Nursing Home Surveyor / Complaint Investigator based in downtown New York City to support NYSDOH, Office of Aging and Long-Term Care. The role includes surveillance at long-term care facilities, preparing deficiency reports, and participation in emergency surveys.

Travel across NYC boroughs is required; some non-travel days may be telecommuted from the Manhattan office. Qualified candidates are NY-licensed RNs with 2+ years in related fields or 3 years of

Qualifications

• New York Licensed Registered Nurse required.
• Two years of experience in utilization review, claims adjudication, medical review, fraud investigation, surveillance or monitoring activities, required; OR
• Three years of clinical or administrative experience, required; OR
• A bachelor’s degree in nursing and two years of clinical or administrative experience, required.
• SMQT Certification, preferred.

Responsabilités

• :Review allegations of abuse and neglect and perform surveillance activities at nursing homes/TCUs/ADHCPs to determine compliance with participation requirements.
• :Prepare written investigative findings and Statements of Deficiencies within required time frame.
• :Participate in emergency surveys and State monitoring during Immediate Jeopardy situations.
• :Prepare reports and coordinate with NYSDOH and other agencies; travel to facilities in NYC five boroughs.

Connaissances

Interpersonal skills

Independent work

Written communication

Verbal communication

Investigative skills

Analytical skills

Microsoft Office

SMQT within 12 months

Driver's license

Travel readiness

Formation

Registered Nurse license (New York)

Bachelor's degree in nursing (preferred)

SMQT Certification, preferred

Outils

Microsoft Office Suite

Description du poste

Become SMQT Certified! - $3,000 Sign-on Bonus

Based in downtown New York City, the Nursing Home Surveyor / Complaint Investigator will assist the New York State Department of Health (NYSDOH), Office of Aging and Long-Term Care, with surveillance and investigation activities related to nursing homes (long term care). These activities are mandated to evaluate facility performance and monitor the quality of care and services provided. In this role you will participate as a member of an interdisciplinary survey/investigation team to review allegations of abuse and neglect, perform surveillance activities/tasks at nursing homes (long term care)/Transitional Care Units (TCUs), and Adult Day Health Care Programs (ADHCP) to determine compliance with the requirements of participation; prepare written reports of investigative findings and prepare Statement of Deficiencies (SOD) within required time frame, using Principles of Documentation. participate in emergency surveys at Skilled Nursing Facilities (SNF’s); participate in State monitoring during Immediate Jeopardy situations; as well as other duties.

This position is majority travel, will be onsite at facilities in the five boroughs of New York. Mileage and accommodation reimbursement provided as well as monthly MetroCard.

Non-travel days are based out of the NYSDOH lower Manhattan office or telecommuting, if approved.

Qualifications

• Demonstrate strong interpersonal skills with the ability to facilitate positive customer satisfaction in situations that are adverse or in controversy.
• Ability to successfully work independently with minimal supervision, as well as in a team environment.
• Excellent written and verbal skills with the ability to communicate professionally with co-workers, supervisors, providers, medical and administrative personnel, and residents/patients.
• Ability to translate collected information into a clear, concise, legal, and defensible document.
• Excellent investigative and analytical skills.
• Strong computer skills with working knowledge of Microsoft office products, and the ability to learn new programs.
• Ability to obtain Surveyor Minimum Qualifications Test (SMQT) certification within 12 months of employment, required.
• If approved to work remotely, must have secure internet that meets the speed required to perform all work duties, must have workspace that provides privacy for all work‑related calls, and must be able to secure all work‑related items when not in use.
• Must have a valid driver’s license & the ability to travel to on‑site assignments, required

Education & Experience

• New York Licensed Registered Nurse, required.
• Two (2) years of experience performing utilization review, claims adjudication, medical review, fraud investigation, surveillance or monitoring activities, required; OR
• Three (3) years of clinical or administrative experience, required; OR
• A bachelor’s degree in nursing and two (2) years of clinical or administrative experience, required.
• Surveyor Minimum Qualifications Test (SMQT) Certification, preferred.

The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future. The hourly range for this position is $46.03 - $48.59. Actual salary range and /or hourly rate depends on a variety of factors including experience, education, credentials, location, and budget.

The salary range and/or hourly rate listed does not include other forms of compensation or benefits.

IPRO is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, protected veteran status or military status.