Nursing Home Surveyor/Complaint Investigator (SW req'd)

ADP, Inc.; North Great River (NY); On-site; USD 45,000 - 50,000; Full time

Job summary

IPRO is seeking a Nursing Home Surveyor/Complaint Investigator based in Central Islip, NY. The role focuses on surveillance and investigations in nursing homes to evaluate care quality and compliance. Extensive travel to Nassau and Suffolk Counties is required, with some days based out of the NYSDOH office.

Qualified candidates hold an MSW or LCSW and have at least two years in surveillance or clinical experience. SMQT certification within 12 months and a valid driver’s license are mandatory.

Qualifications

• Licensed MSW or LCSW required.
• Two years experience in surveillance OR two years clinical experience.
• Must obtain SMQT certification within 12 months of employment.
• Must have a valid driver’s license and ability to travel on-site.

Responsibilities

• Assist NYSDOH with surveillance and investigation activities in nursing homes and long-term care facilities.
• Review allegations of abuse and neglect and prepare written reports and SODs.
• Participate in emergency surveys and state monitoring during Immediate Jeopardy situations.
• Travel to facilities in Nassau and Suffolk Counties; work onsite or telecommute as approved.

Skills

Interpersonal skills

Independence

Written communication

Analytical skills

Investigative skills

Computer skills

SMQT within 12 months

Driver's license & travel

Education

MSW or LCSW

Two years surveillance or two years clinical experience

Tools

Microsoft Office

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Nursing Home Surveyor/Complaint Investigator (SW req'd)

Full-time Regular Professional Central Islip, NY, US

30+ days ago Requisition ID: 1118

Salary Range: $33.33 To $36.92 Hourly

Become SMQT Certified! $3,000 Sign-on Bonus *

Based in Central Islip, NY the Nursing Home Surveyor / Complaint Investigator will assist the New York State Department of Health (NYSDOH), Office of Aging and Long-Term Care, with surveillance and investigation activities related to nursing homes (long term care). These activities are mandated to evaluate facility performance and monitor the quality of care and services provided. In this role you will participate as a member of an interdisciplinary survey/investigation team to review allegations of abuse and neglect, perform surveillance activities/tasks at nursing homes (long term care)/Transitional Care Units (TCUs), and Adult Day Health Care Programs (ADHCP) to determine compliance with the requirements of participation; prepare written reports of investigative findings and prepare Statement of Deficiencies (SOD) within required time frame, using Principles of Documentation. participate in emergency surveys at Skilled Nursing Facilities (SNF’s); participate in State monitoring during Immediate Jeopardy situations; as well as other duties.

This position is majority travel, will be onsite at facilities in Nassau and Suffolk Counties

Non-travel days are based out of the NYSDOH Central Islip office or telecommuting, if approved.

QUALIFICATIONS:

• Demonstrate strong interpersonal skills with the ability to facilitate positive customer satisfaction in situations that are adverse or in controversy.
• Ability to successfully work independently with minimal supervision, as well as in a team environment.
• Excellent written and verbal skills with the ability to communicate professionally with co-workers, supervisors, providers, medical and administrative personnel, and residents/patients.
• Ability to translate collected information into a clear, concise, legal, and defensible document.
• Excellent investigative and analytical skills.
• Strong computer skills with working knowledge of Microsoft office products, and the ability to learn new programs.
• Ability to obtain Surveyor Minimum Qualifications Test (SMQT) certification within 12 months of employment, required.
• If approved to work remotely, must have secure internet that meets the speed required to perform all work duties, must have workspace that provides privacy for all work-related calls, and must be able to secure all work-related items when not in use.
• Must have a valid driver’s license & the ability to travel to on-site assignments, required

EDUCATION & EXPERIENCE:

• Licensed Master Social Worker or Licensed Clinical Social Worker, required.
• Two (2) years of experience in surveillance, OR
• Two (2) years of clinical experience.

The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future. The hourly range for this position is$33.33 - $36.92. Actual salary range and /or hourly rate depends on a variety of factors including experience, education, credentials, location, and budget.

The salary range and/or hourly rate listed does not include other forms of compensation or benefits.

IPRO is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or military status.