Nuclear Medicine: Patient Services & Scheduling Specialist

Watson Clinic LLP; Lakeland (FL); On-site; USD 18,000 - 23,000; Full time

Job summary

Watson Clinic LLP in Lakeland, FL seeks a friendly Medical Receptionist to support patient check-in, verify demographics, and schedule appointments in line with physician protocols.

You will collect payments, run basic insurance eligibility checks, manage lobby conditions, and ensure timely arrival of patients. Prior experience in medical/insurance settings and familiarity with medical terminology are preferred.

Qualifications

• 1+ years’ experience within medical/insurance environment preferred; Medical terminology and/or knowledge in the medical field.
• 2-3 years of customer service experience inside a medical setting is preferred.
• Familiarity with physician/provider protocols is a plus.

Responsibilities

• Verifies demographics and performs a complete patient search to avoid duplicate patients.
• Schedules and cancels appointments accurately following protocols.
• Collects payments and issues receipts; monitors lobby and wait times.
• Runs insurance eligibility checks and deposits batches at day end.

Skills

Customer service

Medical terminology

Education

High school diploma or GED

Tools

EPM System

Job description

Watson Clinic LLP in Lakeland, FL seeks a friendly Medical Receptionist to support patient check-in, verify demographics, and schedule appointments in line with physician protocols.

You will collect payments, run basic insurance eligibility checks, manage lobby conditions, and ensure timely arrival of patients. Prior experience in medical/insurance settings and familiarity with medical terminology are preferred.