NSU00138 - Employee Relations Specialist

Norfolk State University; Norfolk (VA); On-site; USD 46,000 - 80,000; Full time

Job summary

Norfolk State University seeks an Employee Relations Specialist to support the HR department as an assistant to the Employee Relations and Engagement Manager. You will assist with policy administration, intake for employee relations matters, and investigations of workplace concerns.

The role involves collaboration with the ER Manager, conducting interviews, presenting findings, and designing/ delivering trainings for university staff and faculty.

Qualifications

• Knowledge of employment laws and regulations.
• Progressive experience in employee relations, HR, or related field.
• Experience conducting employee relations investigations and interviews.
• Experience providing effective training.
• Ethical handling of confidential information.

Responsibilities

• Assist with HR policy administration and intake for employee relations matters.
• Collaborate with ER Manager to address workplace disputes and misconduct.
• Conduct investigations and fact-finding interviews; present findings and recommendations.
• Monitor trends from investigations and provide data to ER Manager.
• Assist with performance management and corrective action documents.
• Assist with employee grievance administration.
• Design and deliver in-person or virtual employee relations training.
• Conduct exit interviews and provide data for organizational improvements.
• Maintain accuracy of employee relations records.
• Back-up to ER Manager as needed.

Skills

Employment laws

Employee relations

HR investigations

Training delivery

Communication

Organization

MS Office

HRIS

Confidentiality

Education

Bachelor's degree in HR or related field

HR Certification

Tools

HRIS

Job description

Title: NSU00138 - Employee Relations Specialist

State Role Title:Human Resource Analyst I

Hiring Range: $45,739 – $80,000

Pay Band: 4

Agency: Norfolk State University

Location:Norfolk State University

Agency Website:WWW.NSU.EDU

Recruitment Type: General Public - G

Job Duties

The Employee Relations Specialist will play a critical role in the Norfolk State University (NSU) Human Resources (HR) department. This newly established position will serve as an assistant to the Employee Relations (ER) and Engagement Manager.

• Assisting with HR policy administration and the intake process for employee relations matters.
• Working in collaboration with the ER Manager to address workplace disputes and/or misconduct.
• Conducting investigations of allegations of inappropriate activities and/or behavior. Scheduling and conducting fact-finding interviews. Identifying violations of policies, procedures, laws, etc. Presenting verbal and written findings to the ER Manager, including recommendations for resolution. Ensuring communication of investigation status to claimants, respondents, and appropriate stakeholders.
• Monitoring trends that emerge from investigation results and providing this data to the ER Manager.
• Assisting with the preparation of performance management and corrective action documents.
• Assisting with the employee grievance administration process.
• Independently designing and/or delivering in-person and/or virtual employee relations training for university employees and managers.
• Conducting employee exit interviews, identifying employee relations trends, and providing data to support organizational improvements.
• Maintaining and ensuring accuracy in employee relations records.
• Serving as back-up to the Employee Relations and Engagement Manager as needed.

Minimum Qualifications

• Demonstrated knowledge of employment laws and regulations.
• Progressive experience in employee relations, human resources, or a related field.
• Experience in independently planning and conducting employee relations investigations and/or workplace fact-finding interviews.
• Experience providing effective training.
• Skills in conducting work activities according to ethical standards and in compliance with applicable regulations.
• Excellent oral and written communication skills.
• Excellent organizational skills.
• Effective skills in the use of Microsoft Office Suite (to include Word, Excel PowerPoint, etc.) to perform duties.
• Effective skills in the use of Human Resources Information Systems (HRIS) and/or automated case management software to perform duties.
• Demonstrated ability to handle confidential and sensitive information and matters appropriately.

Additional Considerations

• Possess relevant professional certification(s) and/or education.
• Experience working in a higher education setting.
• Experience working at a public university.
• Human resources experience in the Commonwealth of Virginia.
• Experience with Cardinal and/or Workday system(s).

Contact Information

Name: NORFOLK STATE UNIVERSITY

Phone: [phone]

Email: No Email Material Accepted

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service‑Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.