Norwegian Speaking Social Media Support Advisor -Remote in Greece

Employers from Greece; United States; Remote; USD 42,000 - 66,000; Full time

Benefits offered by this job

Competitive monthly salary

Monthly performance bonus

Fully paid training

Fully paid relocation package ( flight

Health insurance

Private health insurance

2 extra salaries per year

Job summary

Patrique Mercier Recruitment By Nellie in the United States seeks a Norwegian Speaking Social Media Support Advisor to deliver exceptional support to Norwegian-speaking customers across social platforms and to enhance user experience.

You will monitor inquiries, collaborate with marketing, and help craft engaging content for the Norwegian audience. Fluent Norwegian and English are required; prior social media or customer service experience is preferred, with a proactive, customer‑focused mindset.

Qualifications

• Fluent in Norwegian and English with strong written and verbal skills.
• Experience in social media support or customer service is preferred.

Responsibilities

• Deliver support to Norwegian-speaking customers across social media platforms.
• Monitor social media interactions and respond in a timely manner.
• Proactively engage customers to foster brand loyalty and improve user experience.
• Collaborate with marketing and content teams to align communications with brand messaging.
• Analyze user feedback and social media interactions to identify trends and improvements.
• Contribute to creating engaging content for the Norwegian audience.

Skills

Norwegian language proficiency

English language proficiency

Social media support

Customer service

Multitasking

Analytical mindset

Tools

Hootsuite

Sprout Social

Job description

at Patrique Mercier Recruitment By Nellie

Patrique Mercier Recruitment FR is excited to offer a fantastic opportunity for a Norwegian Speaking Social Media Support Advisor. This role is tailored for individuals who are enthusiastic about social media and dedicated to providing top-notch customer support to enhance user experience. As a Norwegian Speaking Social Media Support Advisor, you will be essential in building relationships with our clients' Norwegian-speaking audience.

Responsibilities

• Deliver exceptional support to Norwegian-speaking customers across various social media platforms, quickly addressing queries and resolving any issues.
• Monitor social media interactions to ensure timely responses to comments, messages, and inquiries.
• Proactively engage with customers to foster brand loyalty and enhance overall user experience.
• Work closely with marketing and content teams to ensure alignment of communications with brand messaging.
• Analyze user feedback and social media interactions to identify trends and suggest improvements.
• Contribute to the creation of engaging social media content tailored for the Norwegian audience.
• Stay informed about the latest social media trends and customer service best practices to enhance support strategies.

Requirements

• Fluent in Norwegian and English, with strong written and verbal communication skills.
• Experience in social media support, community management, or customer service is preferred.
• Thorough understanding of various social media platforms and user engagement techniques.
• Excellent problem-solving skills and a strong commitment to customer satisfaction.
• Ability to manage multiple tasks effectively in a fast-paced environment.
• Familiarity with social media analytics tools is an advantage.
• A proactive team player with a friendly attitude and a passion for delivering exceptional customer service.

Benefits

1. Competitive Monthly Salary
2. Monthly Performance Bonus
3. Fully Paid Training
4. Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
5. Health Insurance
6. Private Health Insurance
7. 2 Extra Salaries Per Year
8. And Much More...