Norwegian Speaking Corporate Customer Advisor -Remote in Greece

Employers from Greece; United States; À distance; USD 50 000 - 73 000; Plein temps

Avantages offerts par ce poste

Competitive monthly salary

Monthly performance bonus

Fully paid training

Fully paid relocation package

Health insurance

Private health insurance

2 extra salaries per year

And much more...

Résumé du poste

Patrique Mercier Recruitment By Nellie is seeking a Norwegian-speaking Corporate Customer Advisor to deliver exceptional support to corporate clients across phone, email, and live chat. The role emphasizes building strong client relationships and addressing inquiries about accounts, products, and services with professionalism.

The ideal candidate speaks Norwegian and English fluently, has prior corporate or B2B customer service experience, and is proficient with CRM tools and Microsoft Office.

Qualifications

• Fluency in Norwegian and English, both written and spoken.
• Prior experience in customer service, particularly in a corporate or B2B context.
• Familiarity with customer service applications and proficiency in Microsoft Office Suite.

Responsabilités

• Deliver exemplary support to Norwegian-speaking corporate clients through phone, email, and live chat.
• Handle inquiries regarding corporate accounts, product information, and service-related issues.
• Build and sustain strong relationships with clients, ensuring needs are met with professionalism and care.
• Inform corporate customers about company products and services to maximize satisfaction and engagement.
• Record all customer interactions and manage inquiries using the CRM system for accurate tracking and reporting.
• Collaborate with sales and technical support teams to address and resolve customer concerns efficiently.
• Collect and analyze customer feedback to drive service improvements.

Connaissances

Norwegian language

English language

Customer service experience

Microsoft Office

Outils

CRM software

Description du poste

at Patrique Mercier Recruitment By Nellie

Patrique Mercier Recruitment FR is excited to offer an outstanding opportunity for a Norwegian Speaking Corporate Customer Advisor. This position is tailored for individuals who are dedicated to providing exceptional customer support and are keen to thrive in a corporate environment where client satisfaction is paramount.

Responsibilities

• Deliver exemplary support to Norwegian-speaking corporate clients through various communication channels including phone, email, and live chat.
• Handle inquiries regarding corporate accounts, product information, and service-related issues effectively.
• Build and sustain strong relationships with clients, ensuring their needs are met with professionalism and care.
• Inform corporate customers about company products and services to maximize their satisfaction and engagement.
• Record all customer interactions and manage inquiries using the CRM system for accurate tracking and reporting.
• Collaborate with sales and technical support teams to address and resolve customer concerns efficiently.
• Collect and analyze customer feedback to drive service improvements.

Requirements

• Fluency in Norwegian and English, both written and spoken.
• Prior experience in customer service, particularly in a corporate or B2B context.
• Strong understanding of corporate customer requirements and a professional approach to service.
• Excellent communication and interpersonal skills, with a strong emphasis on customer satisfaction.
• Familiarity with customer service applications and proficiency in Microsoft Office Suite.
• Ability to analyze situations and provide effective solutions in a fast-paced environment.
• Flexibility to work varying hours, including evenings and weekends as required.

Benefits

1. Competitive Monthly Salary
2. Monthly Performance Bonus
3. Fully Paid Training
4. Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
5. Health Insurance
6. Private Health Insurance
7. 2 Extra Salaries Per Year
8. And Much More...