Norwegian Speaking Gaming Experience Specialist -Remote in Greece

Employers from Greece; United States; Remote; USD 58,000 - 85,000; Full time

Benefits offered by this job

Competitive Monthly Salary

Monthly Performance Bonus

Fully Paid Training

Fully Paid Relocation Package ( Flight

Airport Transfer And Hotel

Health Insurance

Private Health Insurance

2 Extra Salaries Per Year

And Much More...

Job summary

Patrique Mercier Recruitment By Nellie is seeking a Norwegian-speaking Gaming Experience Specialist to enhance the experience for Norwegian players. You will engage with players across live chat, email, and phone, ensuring timely support and high customer satisfaction.

Responsibilities include documenting interactions in CRM, sharing feedback with product teams, and staying current with gaming trends to improve player experiences. This role emphasizes teamwork and proactive communication.

Qualifications

• Fluency in Norwegian and English is required, with strong communication skills.
• Experience in customer service, ideally in gaming.
• Genuine enthusiasm for gaming and understanding of player behavior trends.
• Excellent problem-solving abilities and quick thinking.

Responsibilities

• Provide outstanding customer support to Norwegian-speaking gamers via live chat, email, and phone.
• Document player interactions in the CRM and feed feedback to improve products.
• Monitor gaming trends and relay insights to the development team.

Skills

Norwegian language proficiency

English language proficiency

Customer service

Communication skills

Problem solving

CRM software familiarity

Tools

CRM software

Job description

at Patrique Mercier Recruitment By Nellie

Patrique Mercier Recruitment FR is thrilled to announce an exciting opportunity for a Norwegian Speaking Gaming Experience Specialist. Join our dynamic team where you will play a crucial role in enhancing the gaming experience for our Norwegian-speaking players. Your passion for gaming coupled with exceptional customer service skills will help us create a welcoming and entertaining environment for our players.

Responsibilities

• Provide outstanding customer support to Norwegian-speaking gamers, addressing inquiries and resolving issues promptly and effectively.
• Engage with players through various channels, including live chat, email, and phone, ensuring a high standard of service delivery.
• Document player interactions within our CRM system, gathering feedback to identify areas for improvement.
• Monitor gaming trends and player feedback to relay valuable insights to the development team for enhancing gaming experiences.
• Collaborate closely with internal teams to communicate player needs and advocate for features that enhance player satisfaction.
• Stay current with industry trends and gaming news to foster informed discussions with customers.
• Contribute to a positive team environment by sharing ideas and participating in team discussions.

Requirements

• Fluency in Norwegian and English is essential, with strong written and verbal communication skills.
• Prior experience in customer service, ideally in the gaming sector.
• Genuine enthusiasm for gaming, along with a good grasp of player preferences and industry trends.
• Excellent problem-solving skills with the ability to think on your feet.
• Familiarity with CRM software and customer support platforms.
• Detail-oriented and organized, capable of managing multiple tasks efficiently.
• Enthusiastic, proactive approach to delivering exceptional customer experiences.

Benefits

1. Competitive Monthly Salary
2. Monthly Performance Bonus
3. Fully Paid Training
4. Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
5. Health Insurance
6. Private Health Insurance
7. 2 Extra Salaries Per Year
8. And Much More...