Norwegian Speaking Customer Loyalty Advisor -Remote in Greece

Employers from Greece; United States; Remote; USD 45,000 - 70,000; Full time

Benefits offered by this job

Competitive Monthly Salary

Monthly Performance Bonus

Fully Paid Training

Fully Paid Relocation Package ( Flight

Health Insurance

Private Health Insurance

2 Extra Salaries Per Year

And Much More...

Job summary

Patrique Mercier Recruitment By Nellie is seeking a Norwegian Speaking Customer Loyalty Advisor to deliver exceptional support and foster loyalty for our retail clients. You will manage inquiries in Norwegian and English, educate customers on loyalty programs, and collaborate with teams to improve service.

The role offers training, competitive compensation, and flexible hours. Ideal candidates have CRM and MS Office proficiency, strong communication skills, and a proactive approach to customer

Qualifications

• Fluency in Norwegian and English, both spoken and written.
• Experience in customer service or loyalty roles.
• Strong communication and relationship-building.
• Proficient in CRM software and Microsoft Office.
• Able to work collaboratively and adapt to customer needs; flexible hours including evenings/weekends.

Responsibilities

• Deliver outstanding support to Norwegian-speaking customers, fostering loyalty.
• Manage customer inquiries related to accounts, products, and loyalty programs with efficiency and empathy.
• Proactively reach out to customers for updates, resolve issues, and gather feedback to improve service offerings.
• Educate customers on loyalty programs and communicate benefits to encourage engagement.
• Collaborate with teams to ensure exceptional customer experience and quick resolution of concerns.
• Assess and analyze customer feedback and loyalty trends to inform improvements in service delivery.
• Maintain accurate records of customer interactions within the CRM system for quality tracking and reporting.

Skills

Norwegian fluency

English fluency

CRM proficiency

MS Office

Analytical skills

Communication skills

Teamwork

Flexible hours

Tools

CRM software

Microsoft Office

Job description

at Patrique Mercier Recruitment By Nellie

Patrique Mercier Recruitment FR is excited to present an opportunity for a Norwegian Speaking Customer Loyalty Advisor. This role is perfect for individuals who are dedicated to providing exceptional customer experiences and are eager to build strong customer loyalty.

Responsibilities

• Deliver outstanding support to Norwegian-speaking customers, fostering strong relationships to enhance loyalty.
• Manage customer inquiries related to accounts, products, and loyalty programs with efficiency and empathy.
• Proactively reach out to customers for updates, resolve issues, and gather feedback to improve service offerings.
• Educate customers on loyalty programs and effectively communicate the benefits to encourage continued engagement with the brand.
• Collaborate with various teams to ensure exceptional customer experience and quick resolution of concerns.
• Assess and analyze customer feedback and loyalty trends to inform improvements in service delivery.
• Maintain accurate records of customer interactions within the CRM system for quality tracking and reporting.

Requirements

• Fluency in Norwegian and English, both spoken and written.
• Prior experience in customer service or customer loyalty roles, preferably in the retail or service sector.
• Strong communication skills with a focus on customer satisfaction and relationship building.
• Proficient in CRM software and well-versed in Microsoft Office tools.
• Strong analytical skills with a proactive approach to engagement and problem-solving.
• Able to work collaboratively within a team and adapt to varying customer needs.
• Willingness to accommodate flexible working hours, including evenings and weekends as required.

Benefits

1. Competitive Monthly Salary
2. Monthly Performance Bonus
3. Fully Paid Training
4. Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
5. Health Insurance
6. Private Health Insurance
7. 2 Extra Salaries Per Year
8. And Much More...