Norwegian-Speaking Travel Support Specialist

Employers from Greece; United States; Teletrabalho; USD 45 000 - 73 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive Monthly Salary

Monthly Performance Bonus

Fully Paid Training

Fully Paid Relocation Package ( Flight

Health Insurance

Private Health Insurance

2 Extra Salaries Per Year

Resumo da oferta

Patrique Mercier Recruitment FR is seeking a Norwegian Speaking Travel Support Specialist to assist clients with travel inquiries and bookings across phone, email, and live chat. You will help modify itineraries, coordinate with airlines and hotels, and provide accurate policy information.

The role emphasizes professional client service, strong communication, and meticulous records in the CRM. A relocation package and training are highlighted as part of the benefits.

Qualificações

• Fluency in Norwegian and English, both written and spoken.
• Experience in customer service or travel sector is advantageous.
• Excellent communication and client-focused mindset.
• Attention to detail and strong organizational abilities.
• Ability to manage multiple tasks in a dynamic environment.
• Knowledge of travel booking systems and CRM is a bonus.

Responsabilidades

• Provide assistance to Norwegian-speaking clients regarding travel inquiries and bookings via phone, email, and live chat.
• Support clients in modifying travel plans, including flights, accommodations and itineraries.
• Engage with travel suppliers to resolve issues and ensure a positive experience.
• Deliver accurate information about policies, destinations, and options.
• Maintain records of client interactions in the CRM for service improvement.
• Maintain professionalism and focus on customer satisfaction in all interactions.
• Stay updated with travel industry trends to assist clients effectively.

Conhecimentos

Norwegian language

English language

Customer service

Travel industry knowledge

Multitasking

Excellent communication

Ferramentas

CRM tools

Travel booking systems

Descrição da oferta de emprego

Patrique Mercier Recruitment FR is seeking a Norwegian Speaking Travel Support Specialist to assist clients with travel inquiries and bookings across phone, email, and live chat. You will help modify itineraries, coordinate with airlines and hotels, and provide accurate policy information.

The role emphasizes professional client service, strong communication, and meticulous records in the CRM. A relocation package and training are highlighted as part of the benefits.