Norwegian Gaming Experience Specialist — Player Care & Insights

Employers from Greece; United States; Remote; USD 58,000 - 85,000; Full time

Benefits offered by this job

Competitive Monthly Salary

Monthly Performance Bonus

Fully Paid Training

Fully Paid Relocation Package ( Flight

Airport Transfer And Hotel

Health Insurance

Private Health Insurance

2 Extra Salaries Per Year

And Much More...

Job summary

Patrique Mercier Recruitment By Nellie is seeking a Norwegian-speaking Gaming Experience Specialist to enhance the experience for Norwegian players. You will engage with players across live chat, email, and phone, ensuring timely support and high customer satisfaction.

Responsibilities include documenting interactions in CRM, sharing feedback with product teams, and staying current with gaming trends to improve player experiences. This role emphasizes teamwork and proactive communication.

Qualifications

• Fluency in Norwegian and English is required, with strong communication skills.
• Experience in customer service, ideally in gaming.
• Genuine enthusiasm for gaming and understanding of player behavior trends.
• Excellent problem-solving abilities and quick thinking.

Responsibilities

• Provide outstanding customer support to Norwegian-speaking gamers via live chat, email, and phone.
• Document player interactions in the CRM and feed feedback to improve products.
• Monitor gaming trends and relay insights to the development team.

Skills

Norwegian language proficiency

English language proficiency

Customer service

Communication skills

Problem solving

CRM software familiarity

Tools

CRM software

Job description

Patrique Mercier Recruitment By Nellie is seeking a Norwegian-speaking Gaming Experience Specialist to enhance the experience for Norwegian players. You will engage with players across live chat, email, and phone, ensuring timely support and high customer satisfaction.

Responsibilities include documenting interactions in CRM, sharing feedback with product teams, and staying current with gaming trends to improve player experiences. This role emphasizes teamwork and proactive communication.