Norwegian Live Chat Gaming Advisor | Customer Support

Employers from Greece; United States; À distance; USD 39 000 - 67 000; Plein temps

Avantages offerts par ce poste

Competitive Monthly Salary

Monthly Performance Bonus

Fully Paid Training

Fully Paid Relocation Package ( Flight

Health Insurance

Private Health Insurance

2 Extra Salaries Per Year

And Much More...

Résumé du poste

Patrique Mercier Recruitment FR is hiring a Norwegian Speaking Live Chat Gaming Advisor. You will engage with Norwegian-speaking customers via live chat, addressing inquiries about gaming accounts, promotions, and gameplay. You will document interactions in the CRM and collaborate with the team to boost service quality.

The role emphasizes strong communication, a passion for online gaming, and the ability to adapt to evenings and weekend shifts in a fast-paced environment.

Qualifications

• Fluency in Norwegian and English, both written and spoken.
• Experience in customer service or a gaming-related support role is advantageous.
• Enthusiasm for online gaming and familiarity with gaming platforms.
• Excellent communication abilities with a friendly and engaging demeanor.
• Proficient in using live chat software and competent with CRM tools.
• Strong analytical and problem-solving skills; able to work in a fast-paced environment.
• Flexibility to work shifts, including evenings and weekends.

Responsabilités

• Engage with Norwegian-speaking customers through live chat, delivering swift and professional support.
• Address customer inquiries relating to gaming accounts, promotions, and gameplay issues effectively.
• Provide information about new game launches, features, and ongoing promotional campaigns.
• Document customer interactions accurately in the CRM system for follow-up and traceability.
• Collaborate with team members to enhance service quality and customer satisfaction.
• Collect and analyze customer feedback to improve service delivery.
• Stay updated on gaming trends and company offerings to provide informed support.

Connaissances

Norwegian language

English language

Customer service

Communication

Problem solving

Team collaboration

Outils

CRM tools

Live chat software

Description du poste

Patrique Mercier Recruitment FR is hiring a Norwegian Speaking Live Chat Gaming Advisor. You will engage with Norwegian-speaking customers via live chat, addressing inquiries about gaming accounts, promotions, and gameplay. You will document interactions in the CRM and collaborate with the team to boost service quality.

The role emphasizes strong communication, a passion for online gaming, and the ability to adapt to evenings and weekend shifts in a fast-paced environment.