North America Partnerships Enablement Lead

getpliant.com; New York (NY); Hybrid; USD 115,000 - 150,000; Full time

Benefits offered by this job

Attractive remuneration

OS choice: Windows or Mac

Remote-friendly / flexible work

Flat hierarchy & transparent comms

Talent development in a dynamic team

Opportunity to work remotely

Pliant Card monthly credit to explore

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Job summary

Pliant is seeking a driven Partnerships Enablement Manager - U.S. to lead post-signature implementation and onboarding for North American partners from New York City, guiding them through training and ongoing success.

This hybrid role reports to the North America Partnerships Director and collaborates with Product, Onboarding, Marketing, Data, Finance and Operations teams. You will own partner health metrics, drive adoption, and shape enablement by creating scalable processes, playbooks, and

Qualifications

• 2–3 years of professional work experience.
• Aptitude, drive, and problem-solving ability over formal tech background.
• Excellent project management with detail orientation.
• Ability to operate autonomously and fix problems without a playbook.
• Rapid mastery of complex fintech systems and APIs.
• Strong written and spoken communication with clients.
• Analytical mindset using data to drive decisions.

Responsibilities

• Drive post-signature implementation for new U.S. partners and coordinate integrations.
• Own live partners’ commercial and operational success and drive adoption metrics.
• Become expert on Pliant apps, APIs, and platform capabilities and train partner teams.
• Serve as central hub between partner teams and internal Product/Onboarding/Marketing/Data/Finance.
• Build repeatable onboarding playbooks, checklists, and enablement materials.
• Resolve day-to-day integration and account challenges, including API setup and credit line onboarding.
• Co-create GTM messaging and enablement campaigns with Marketing and Revenue Operations.

Skills

2-3 years experience

Track record of excellence

Project management

Ambiguity tolerance

Fast learner

Strong communication

Analytical mindset

Job description

Pliant is seeking a driven Partnerships Enablement Manager - U.S. to lead post-signature implementation and onboarding for North American partners from New York City, guiding them through training and ongoing success.

This hybrid role reports to the North America Partnerships Director and collaborates with Product, Onboarding, Marketing, Data, Finance and Operations teams. You will own partner health metrics, drive adoption, and shape enablement by creating scalable processes, playbooks, and