North America Digital Commerce Leader

HEAD USA; Phoenix (AZ); On-site; USD 140,000 - 165,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) match

Job summary

HEAD USA is seeking a seasoned Director of Digital Commerce to lead the North American Digital Commerce Department, encompassing HEAD.com and digital marketplaces, including Amazon. The role requires collaboration with sales, marketing, operations and finance, and alignment with global teams to shape the NA digital strategy.

Ideal candidates bring 8+ years in ecommerce leadership, deep P&L understanding, and experience across brand-owned ecommerce, retail marketplaces, and CRM-driven campaigns,

Qualifications

• 8+ years of experience in ecommerce or digital commerce with leadership responsibility for a North American consumer business.
• Proven leadership of commercial performance with strong understanding of P&L, merchandising, conversion, customer acquisition, digital marketing, and retention and channel profitability.
• Experience with brand-owned ecommerce and retail marketplaces or online retail partners and managing channel conflict.
• Strong analytical and operational skills with hands-on experience using ecommerce platforms, analytics tools, experimentation, and CRM tools.

Responsibilities

• Lead the North American Digital Commerce Department (P&L) and drive profitable growth across HEAD.com and approved digital marketplaces.
• Provide weekly, monthly, quarterly, and annual business overviews including operations, sales, and profitability.
• Shape the NA online assortment and launches in collaboration with department heads and Global Digital teams.
• Develop channel-specific plans for marketplaces and digital retail partners, including Amazon, with KPIs and distribution alignment.
• Improve the North American consumer journey from discovery to post-purchase service with global teams.
• Collaborate with Marketing and CRM teams on acquisition, retention lifecycle programs and campaign execution.
• Coordinate with Operations on stock, demand planning, delivery promises, returns, and service.
• Build and lead the NA Digital Commerce team and external partners; set priorities and performance reviews.
• Create a comprehensive NA digital commerce plan with Global leadership and NA leadership.
• Drive targeted digital growth initiatives in alignment with HEAD's Global Marketing leadership.

Skills

Ecommerce leadership

P&L management

Digital marketing

CRM tools

Analytics

Job description

HEAD USA is seeking a seasoned Director of Digital Commerce to lead the North American Digital Commerce Department, encompassing HEAD.com and digital marketplaces, including Amazon. The role requires collaboration with sales, marketing, operations and finance, and alignment with global teams to shape the NA digital strategy.

Ideal candidates bring 8+ years in ecommerce leadership, deep P&L understanding, and experience across brand-owned ecommerce, retail marketplaces, and CRM-driven campaigns,