North America Account Manager (Remote) - Growth & Upsell

Qualio; United States; Hybrid; USD 110,000 - 160,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Benefits

12 weeks paid parental leave

Home office equipment allowance

Flexible time off policy

Matching 401k

Job summary

Qualio, a unified quality and compliance platform, is hiring an Account Manager to drive growth within the Customer Success team. You will upsell and cross-sell to existing customers and manage an individual quota while helping refine processes to meet company standards.

As an all-remote team distributed across North America, Europe and Australia, you will navigate buyer processes, pitch value, and coordinate with Marketing, Product, On-boarding, Sales and Customer Success to maximize customer

Qualifications

• Background of attaining $1.25M in annual bookings.
• 3+ years of sales experience (at least 2 in SaaS).
• Experience leveraging consultative sales methodologies to identify needs, develop tailored solutions, and advance opportunities through structured sales stages with measurable outcomes.
• Have proven sales success selling to the C-Level in SMB and mid-market businesses
• Excellent written and verbal communication skills, and interpersonal abilities
• Analytical skills and the ability to make data-driven decisions
• Ability to lead multiple projects and priorities simultaneously with high attention to detail
• Enthusiastic about learning and growing in this space
• Successful in developing account strategies with existing customers to leverage cross-sell & upsell opportunities
• Proven ability to collaborate cross-functionally with internal teams to drive strategic account growth and deliver customer value

Responsibilities

• Drive a high volume of sales while educating customers on how Qualio can help them succeed
• Manage the full sales cycle, ensuring that our customers receive the highest level of service.
• Develop and maintain relationships with existing customers with a focus on upselling
• Develop consultative sales presentations to demonstrate our value proposition
• Identify and navigate customer buying processes within customer organizations
• Provide timely and accurate forecasts and clear visibility on sales and revenue performance by actively managing the pipeline of opportunities and weekly sales forecasts
• Coordinate cross functionally with our Marketing, Product, On-boarding, Sales and Customer Success teams to create the best customer experience

Skills

Sales experience

SaaS

Consultative selling

C-Level selling

Data-driven

Cross-functional

Quota attainment

Communication

Analytical

Tools

Salesforce

CRM tools

Job description

Qualio, a unified quality and compliance platform, is hiring an Account Manager to drive growth within the Customer Success team. You will upsell and cross-sell to existing customers and manage an individual quota while helping refine processes to meet company standards.

As an all-remote team distributed across North America, Europe and Australia, you will navigate buyer processes, pitch value, and coordinate with Marketing, Product, On-boarding, Sales and Customer Success to maximize customer