Nonprofit AI CRM Solutions Engineer

Salesforce, Inc.; Los Angeles (CA); On-site; USD 148,000 - 198,000; Full time

Job summary

Salesforce, Inc. is seeking a Salesforce SE in Los Angeles to map customer goals to our solution portfolio and win technical deals through compelling demos. You will respond to RFPs, craft technical POVs, and design innovative Salesforce-based solutions that demonstrate business value.

You will build strong relationships with the sales team, feed requirements back to product and engineering, and pursue ongoing training. Domestic travel up to 20% is expected.

Qualifications

• B.S. in Computer Science, Software Engineering, MIS, or related field.
• 7+ years of professional work experience, preferably in the nonprofit sector or software industry.
• Experience working in a fast-paced, agile company environment.
• Previous sales experience preferred.
• Previous Salesforce Administrator experience preferred.

Responsibilities

• Discover and analyze customer goals, mapping them to the Salesforce solution portfolio.
• Earn the technical win through compelling demos and presentations.
• Respond to RFPs/RFIs/RFQs.
• Research and develop technical Points of View aligned with industry knowledge.
• Design innovative solutions on the Salesforce platform.
• Present customized, story-driven demos tied to business value.
• Build and maintain relationships with the sales team and account contacts.
• Feed customer requirements back to product and engineering teams.
• Participate in ongoing training and certifications.
• Travel domestically up to 20%.

Skills

Nonprofit affinity

Lead discussions

Communicate value

Team collaboration

Verbal communication

Written communication

Time management

CRM expertise

AI analytics

Digital marketing

Education

B.S. in Computer Science, Software Engineering, MIS, or related field

Job description

Salesforce, Inc. is seeking a Salesforce SE in Los Angeles to map customer goals to our solution portfolio and win technical deals through compelling demos. You will respond to RFPs, craft technical POVs, and design innovative Salesforce-based solutions that demonstrate business value.

You will build strong relationships with the sales team, feed requirements back to product and engineering, and pursue ongoing training. Domestic travel up to 20% is expected.