AI Solutions Engineer - Nonprofit Focus

Salesforce, Inc.; New York (NY); On-site; USD 148,000 - 198,000; Full time

Job summary

Salesforce, Inc. is seeking a Salesforce SE to map customer goals to the Salesforce portfolio and earn technical wins with compelling demos. You will respond to RFPs and craft tailored solutions for nonprofits, while collaborating with sales teams and product teams.

The role requires 7+ years in a fast-paced environment, familiarity with CRM, AI, analytics, and nonprofit experience. Occasional domestic travel up to 20% is expected.

Qualifications

• BS in CS, software eng, MIS or related field.
• 7+ years in a professional setting, nonprofit or software industry preferred.
• Experience in fast-paced, agile environments.

Responsibilities

• Discover and analyze customer goals, mapping them to the Salesforce solution portfolio.
• Earn the technical win through compelling demos and presentations.
• Respond to RFPs/RFIs/RFQs.
• Research and develop technical Points of View aligned with industry knowledge.
• Design innovative solutions on the Salesforce platform.
• Present customized, story-driven demos tied to business value.
• Build and maintain relationships with the sales team and account contacts.
• Feed customer requirements back to product and engineering teams.
• Participate in ongoing training and certifications.
• Travel domestically up to 20%.

Skills

Nonprofit focus

Executive-level communication

Technical demos

CRM, AI, Analytics

Collaboration

Time management

Presentation skills

Education

B.S. in Computer Science, Software Engineering, MIS, or related field

Tools

Salesforce CRM

AI tools

Analytics tools

Job description

Salesforce, Inc. is seeking a Salesforce SE to map customer goals to the Salesforce portfolio and earn technical wins with compelling demos. You will respond to RFPs and craft tailored solutions for nonprofits, while collaborating with sales teams and product teams.

The role requires 7+ years in a fast-paced environment, familiarity with CRM, AI, analytics, and nonprofit experience. Occasional domestic travel up to 20% is expected.