AI-Driven CRM Solutions Engineer — Nonprofit Focus

Salesforce, Inc.; Phoenix (AZ); On-site; USD 135,000 - 180,000; Full time

Benefits offered by this job

Employee stock purchasing program

401(k)

Paid parental leave

Job summary

Salesforce, Inc. is seeking an experienced Salesforce SE focused on nonprofit organizations to translate customer goals into tailored AI/CRM solutions. You will deliver compelling demos, respond to RFPs, and align technical perspectives with industry knowledge.

You’ll collaborate with sales and engineering teams to drive value and foster long-term relationships. Travel up to 20% is required. The role emphasizes leadership in client discussions, strong communication, and the ability to explain

Qualifications

• 7+ years of professional work experience, preferably in nonprofit sector or software industry.
• Experience in a fast-paced, agile environment.
• Previous sales experience preferred.
• Previous Salesforce Administrator experience preferred.

Responsibilities

• Discover and analyze customer goals, mapping them to the Salesforce solution portfolio.
• Earn the technical win through demos and presentations.
• Respond to RFPs/RFIs/RFQs.
• Research and develop technical Points of View aligned with industry knowledge.
• Design innovative solutions on the Salesforce platform.
• Present customized, story-driven demos tied to business value.
• Build and maintain relationships with the sales team and account contacts.
• Feed customer requirements back to product and engineering teams.
• Participate in ongoing training and certifications.
• Travel domestically up to 20%.

Skills

Nonprofit focus

Leadership discussions

Articulating value

Team collaboration

Communication

Time management

CRM/AI/Analytics

Education

B.S. in Computer Science / Software Engineering / MIS or related field

Job description

Salesforce, Inc. is seeking an experienced Salesforce SE focused on nonprofit organizations to translate customer goals into tailored AI/CRM solutions. You will deliver compelling demos, respond to RFPs, and align technical perspectives with industry knowledge.

You’ll collaborate with sales and engineering teams to drive value and foster long-term relationships. Travel up to 20% is required. The role emphasizes leadership in client discussions, strong communication, and the ability to explain