Non-Profit Donation Specialist

Kaizen Advance; Pine Bluff (AR); On-site; USD 13,000 - 15,000; Part time

Job summary

A nonprofit organization is seeking independent contractors for a customer service position with a focus on handling inbound donation calls. Applicants should have at least six months of remote call center experience, be organized, self-motivated, and possess excellent communication skills. This remote role offers flexible scheduling with pay rates between $13 and $15 per hour, based on performance. Contractors must use a Windows 11 PC with specific hardware requirements to ensure quality service.

Qualifications

• Minimum 6 months of remote call center experience or 1 year in-office call center experience.
• Must be at least 18 years old and a US resident.
• Able to type at least 40 words per minute.

Responsibilities

• Handling inbound donation-related calls.
• Accurately entering pledge and donation information.
• Meeting attendance and performance benchmarks.

Skills

Excellent communication skills

Organizational skills

Self-motivation

Reliability

Customer service

Tools

Windows 11 PC

Dual monitors

Hard-wired internet connection

Job description

Pine Bluff, United States | Posted on 03/03/2026

Join us to support non-profit organizations by processing donation incoming phonecalls and providing donors with quality customer service. This position offers the chance to support a wide range of non-profit and governmental organizations and allows you the flexibility to work from home. If you have excellent communication skills, are motivated, and are passionate about helping others, we want you on our team. We partner with independent contractors who are serious about remote work and capable of representing nonprofit organizations with professionalism and accountability.

Types of Clients

• Nonprofit/Charity TV and Radio stations
• Child welfare agencies
• Spiritual and religious organizations
• Animal advocacy groups

Job Duties

• Handling inbound donation-related calls
• Engaging donors professionally and respectfully
• Accurately entering pledge and donation information
• Following compliance and script guidelines
• Meeting attendance and performance benchmarks

Important Details

This is an independent contractor opportunity, not an employee role.

Certification and startup requirements apply.

Contractors are responsible for managing their schedule and performance.

Requirements

• Minimum 6 months ofremote call center experience or 1 year in-office call centerexperience
• Must be at least 18 years old
• Must be a US resident
• Must use a Windows 11 PC
• Quiet, professionalbackground for calls
• Able to type at least 40words per minute
• Able to pass a background check
• Must be able to completea voice assessment and a mock call

Preferred Skills

• Highly organized and self-motivated
• Reliable and Dependable
• Able to provide excellent customer service
• Windows 11 ONLY – No Chromebooks or Apple (Macs) allowed
• 8 GB RAM PC (Minimum); 16GB RAM PC (Preferred)
• Dual monitors
• Hard-wired internet connection (Ethernet; No WiFi allowed)

Inbound phone work: $0.20- $0.32 per talk minute ($13 - $15/hr), depending on the projectand performance

Experienced agents can earn up to $0.35 per talk minute

Advancement opportunities for email, ticket, and chat support available with varied pay rates are performance-based and earned through consistency