Non-Profit Donation Specialist

Kaizen Advance; Atlanta (GA); À distance; USD 145 000 - 167 000; Temps partiel

Résumé du poste

A non-profit support organization based in Atlanta seeks motivated individuals for remote inbound donation calls. Ideal candidates must have at least 6 months of call center experience. Duties include engaging with donors, entering donation information, and ensuring compliance. Candidates must be at least 18 years old, use Windows 11, and maintain a quiet workspace. This opportunity allows for flexible scheduling and offers competitive pay rates based on performance and project assignment.

Qualifications

• Minimum 6 months of remote call center or 1 year in-office experience.
• Must be able to type at least 40 words per minute.
• Able to pass a background check.
• Quiet, professional background for calls.

Responsabilités

• Handling inbound donation-related calls.
• Engaging donors professionally.
• Accurately entering pledge and donation information.
• Following compliance and script guidelines.
• Meeting attendance and performance benchmarks.

Connaissances

Excellent communication skills

Motivated

Highly organized

Reliable and dependable

Excellent customer service

Outils

Windows 11

Dual monitors

Ethernet connection

Description du poste

Atlanta, United States | Posted on 02/19/2026

Join us to support non-profit organizations by processing donation incoming phone calls and providing donors with quality customer service. This position offers the chance to support a wide range of non-profit and governmental organizations and allows you the flexibility to work from home. If you have excellent communication skills, are motivated, and are passionate about helping others, we want you on our team. We partner with independent contractors who are serious about remote work and capable of representing nonprofit organizations with professionalism and accountability.

Types of Clients

• Nonprofit/Charity TV and Radio stations
• Child welfare agencies
• Spiritual and religious organizations
• Animal advocacy groups

Job Duties

• Handling inbound donation-related calls
• Engaging donors professionally and respectfully
• Accurately entering pledge and donation information
• Following compliance and script guidelines
• Meeting attendance and performance benchmarks

Important Details

This is an independent contractor opportunity, not an employee role.

Certification and startup requirements apply.

Contractors are responsible for managing their schedule and performance.

Requirements

• Minimum 6 months of remote call center experience or 1 year in-office call center experience
• Must be at least 18 years old
• Must be a US resident
• Must use a Windows 11 PC
• Quiet, professional background for calls
• Able to type at least 40 words per minute
• Able to pass a background check
• Must be able to complete a voice assessment and a mock call

Preferred Skills

• Highly organized and self-motivated
• Reliable and Dependable
• Able to provide excellent customer service
• Windows 11 ONLY – No Chromebooks or Apple (Macs) allowed
• 8 GB RAM PC (Minimum); 16 GB RAM PC (Preferred)
• Dual monitors
• Hard-wired internet connection (Ethernet; No WiFi allowed)

Inbound phone work: $0.20 - $0.32 per talk minute ($13 - $15/hr), depending on the project and performance.

Experienced agents can earn up to $0.35 per talk minute.

Advancement opportunities for email, ticket, and chat support available with varied pay rates are performance-based and earned through consistency.