Non-Profit Donation Specialist

Kaizen Advance; Saginaw (TX); On-site; USD 13,000 - 15,000; Part time

Job summary

A nationwide non-profit support organization is seeking motivated individuals for an independent contractor opportunity focused on handling inbound donation calls. This remote position requires excellent communication skills, a minimum of 6 months call center experience, and a Windows 11 PC. Contractors will manage their schedules while providing quality customer service to various non-profit organizations. Competitive pay ranges from $13 to $15 per hour depending on performance, with further advancement opportunities available.

Qualifications

• Minimum 6 months of remote call center experience or 1 year in-office call center experience.
• Must be at least 18 years old.
• Must be a US resident.
• Able to type at least 40 words per minute.
• Able to pass a background check.

Responsibilities

• Handling inbound donation-related calls.
• Engaging donors professionally and respectfully.
• Accurately entering pledge and donation information.
• Following compliance and script guidelines.
• Meeting attendance and performance benchmarks.

Skills

Excellent communication skills

Motivated and passionate

Highly organized

Dependable

Customer service ability

Tools

Windows 11 PC

8 GB RAM PC (Minimum)

Hard-wired internet connection

Job description

Saginaw, United States | Posted on 02/20/2026

Join us to support non-profit organizations by processing donation incoming phonecalls and providing donors with quality customer service. This position offers the chance to support a wide range of non-profit and governmental organizations and allows you the flexibility to work from home. If you have excellent communication skills, are motivated, and are passionate about helping others, we want you on our team. We partner with independent contractors who are serious about remote work and capable of representing nonprofit organizations with professionalism and accountability.

Types of Clients:

• Nonprofit/Charity TV andRadio stations
• Child welfareagencies
• Spiritual and religiousorganizations
• Animal advocacygroups

JOB DUTIES:

• Handling inbound donation-related calls
• Engaging donors professionally and respectfully
• Accurately entering pledge and donation information
• Following compliance and script guidelines
• Meeting attendance and performance benchmarks

IMPORTANT DETAILS:

This is an independent contractor opportunity, not an employee role.

Certification and startup requirements apply.

Contractors are responsible for managing their schedule and performance.

Requirements

• Minimum 6 months of remote call center experience or 1 year in-office call center experience
• Must be at least 18 years old
• Must be a US resident
• Must use a Windows 11 PC
• Quiet, professional background for calls
• Able to type at least 40words per minute
• Able to pass a background checkMust be able to complete a voice assessment and a mock call

Preferred Skills:

• Highly organized and self-motivated
• Reliable and Dependable
• Able to provide excellent customer service
• Windows 11 ONLY – No Chromebooks or Apple (Macs) allowed
• 8 GB RAM PC (Minimum); 16GB RAM PC (Preferred)
• Dual monitors
• Hard-wired internetconnection (Ethernet; No WiFi allowed)

Inbound phone work: $0.20- $0.32 per talk minute ($13 - $15/hr), depending on the project and performance

Experienced agents can earn up to $0.35 per talk minute

Advancement opportunities for email, ticket, and chat support available with varied pay rates are performance-based and earned through consistency