Full time

HVW Recruiting; Oklahoma; Remote; USD 17,000 - 21,000; Full time

Job summary

HVW Recruiting is seeking a Work-from-Home Call Center Agent to support non-profit organizations by processing donations and delivering friendly, accurate service to donors.

You will handle inbound and outbound calls, enter donor information, provide answers to questions, and work toward performance targets with advancement opportunities in a supportive team.

Qualifications

• High school diploma or GED.
• 6 months remote or 1 year on-site experience.
• Quiet home setup and flexible schedule.
• Windows 11 ONLY – No Chromebooks or Apple.
• 16 GB RAM computer is preferred.
• Dual monitors (highly suggested).
• Noise-canceling USB headset (not required during application).
• Hardwired internet connection (not required during application).

Responsibilities

• Handle inbound and outbound calls to process donations for various non-profit organizations.
• Provide excellent customer service to donors, addressing their questions and concerns.
• Accurately enter donor information into our database.
• Follow up with donors as needed to ensure satisfaction.
• Meet and exceed performance metrics to qualify for advancement opportunities.

Skills

Excellent communication

Customer service

Phone etiquette

Education

High school diploma or GED

Tools

Windows 11

Dual monitors

Noise-canceling headset

Job description

Pittsburg, United States

Are you passionate about making a difference? Do you enjoyspeaking with people and have excellent communication skills?Join our team as a Work-from-Home Call Center Agent, whereyou'll play a vital role in supporting non-profitorganizations by processing donations.

Responsibilities:

• Handleinbound and outbound calls to process donations for variousnon-profit organizations
  
• Provideexcellent customer service to donors, addressing their questionsand concerns
  
• Accurately enter donorinformation into our database
  
• Followup with donors as needed to ensure satisfaction
  
• Meetand exceed performance metrics to qualify for advancementopportunities
  

Requirements

Basic Requirements:

High school diploma or GED

6 months remote or 1 year on-site experience

Quiet home setup and flexible schedule

Windows 11 ONLY – No Chromebooks or Apple

16 GB RAM computer is preferred

Dual monitors (highly suggested)

Noise-canceling USB headset (not required during application)

Hardwired internet connection (not required during application)

• Workfrom the comfort of your home
  
• Startingpay of $0.25 per talk min (average is $12-15/hour) (withincreased opportunities)
  
• Opportunities foradvancement based on performance
  
• Supportive teamenvironment