NOC Technician

TEKsystems; Kansas City (MO); On-site; Full time

Job summary

A leading technology services provider is seeking a NOC Technician in Kansas City. This full-time role involves troubleshooting network issues and working closely with various stakeholders to ensure optimal network performance. Candidates with NOC experience or networking certifications are preferred, making this an excellent opportunity for both seasoned professionals and junior candidates.

Benefits

Medical, dental & vision benefits

401(k) Retirement Plan

Life Insurance options

Short and long-term disability

Health Spending Account (HSA)

Transportation benefits

Paid Time Off (PTO)

Qualifications

• Minimum 1 year in telecommunications or equivalent training.
• Preferred 1 year experience in an NOC environment.
• Open to junior level candidates with networking certifications.

Responsibilities

• Troubleshoot impairments and outages, manage trouble tickets.
• Work with internal departments to resolve network issues.
• Monitor network performance and assist Data Center technicians.

Skills

NOC

Network Operations

LAN/WAN

Fiber Optic Cabling

Cisco Routers/Switches

Network Monitoring

TCP/IP

Network Troubleshooting

Education

High school diploma or equivalent

Job description

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Working 100% onsite in Kansas City MO

Shift: overnights 11:30pm-7:30am M-F

Top Skills - Must Haves

• noc
• network operations
• lan wan
• fiber optic cabling
• cisco routers switches
• Network monitoring
• Tcp/ip
• Network troubleshooting
  
  
  

Top Skills' Details- Open to all candidates - Experienced NOC Techs is preferred or a junior level candidates who have Networking certifications.

• Networking, Provisioning, NOC, MPLS, DWDM, Layer 1-3, Cisco, Nokia
  
  
  

Secondary Skills - Nice to Haves

• Ccna
• mpls
• dwdm
• sonet
  
  
  

Primary Responsiblilites

• Work with LECs, IXCs, vendors, internal departments, and customers to successfully troubleshoot impairments and outages as required
• Trouble ticket management and documentation
• Troubleshooting DWDM, MPLS, and SONET network equipment
• Read and interpret CLR/DLRs
• Perform remote resolution of faults through various Network Management Systems (NMS)
• Monitor network performance after maintenance and network/DC changes
• Work closely with Operations and Engineering to ensure quick circuit activation
• Provide network assistance to Data Center technicians.
• Correspond with customers with ticket updates and technical support
• Interpret and implement MOPs for Network changes and upgrades
  
  
  

Skills And Abilities

• Familiarity with trouble ticking systems
• Strong customer service skills
• Knowledge of LAN/WAN technologies.
• DWDM and/or MPLS fundamentals.
• Must be able to work a flexible schedule in a 24x7 environment
• Must be able to work independently and in a team environment with minimal. guidance, while focusing on a sense of urgency for customer-impacting issues.
• Multi-task and maintain composure in a demanding work environment.
• Nokia, ADVA, Ekinops and MRV experience, preferred
• Familiarity with trouble ticking systems, preferred
• Knowledge of Fiber optic fundamentals, preferred
• Experience performing circuit testing procedures and test equipment, preferred
  
  
  

Skills

noc, network operations, lan wan, fiber optic cabling, cisco routers switches, nokia, mpls, dwdm, sonet, Ccna, Network monitoring, Tcp/ip, Network troubleshooting

Additional Skills & Qualifications

EDUCATION AND EXPERIENCE:

• High school diploma or equivalent
• Minimum 1 year in telecommunications or equivalent technical training
• Minimum 1 year experience working in an NOC environment in the telecommunications industry, preferred
  
  
  

Pay And Benefits

The pay range for this position is $20.00 - $24.00/hr.

Eligibility requirements apply to some benefits and may depend on your job

classification and length of employment. Benefits are subject to change and may be

subject to specific elections, plan, or program terms. If eligible, the benefits

Available For This Temporary Role May Include The Following

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)
  
  
  

Workplace Type

This is a fully onsite position in Kansas City,MO.

Application Deadline

This position is anticipated to close on Jul 1, 2025.

h4>About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems And TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  IT Services and IT Consulting

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