NOC Shift Receptionist

Pennant Group; Pleasant Hill (CA); On-site; USD 25,000 - 26,000; Full time

Job summary

Pennant Group is seeking an Overnight Receptionist in Pleasant Hill, CA. You will greet visitors, answer calls, and route inquiries with a friendly, professional demeanor. The role requires organization, reliability, and the ability to manage multiple tasks at the front desk.

Responsibilities include handling mail, maintaining a welcoming reception, and supporting staff with light administrative duties. Monday–Friday overnight shifts, with an emphasis on customer service and accurate message

Qualifications

• Must be able to read, write, speak, and understand English.
• Must be capable of operating computer, copier, postage meter, fax machine, intercom and telephone system.
• Must be capable and comfortable learning and using new computer operating systems, word processing, spreadsheets and e-mail.

Responsibilities

• Welcomes visitors and answers calls in a warm, pleasant, professional manner.
• Maintains a clean, neat reception area and directs visitors to the appropriate area or personnel.
• Operates paging/telephone system as required and takes detailed messages for relay.
• Ensures reception areas are clean, neat, and inviting.
• Prepares outgoing mail and sorts/distributes incoming mail to departments.

Skills

English proficiency

Education

High School diploma or GED

Tools

Computer

Copier

Fax machine

Intercom

Telephone system

Job description

We are currently seeking an Overnight Receptionist to join our team of dedicated professionals who want to make a difference in the lives of our patients, residents, their families and our community. We are guided by our CAPLICO Core Values:CelebrationAccountabilityPassion for LearningLove One AnotherIntelligent Risk TakingCustomer Second (Employee First!)OwnershipIf these core values resonate deeply with your own moral compass and you meet the requirements below, then you should apply.About the OpportunityWelcomes visitors and answers incoming calls in a warm, pleasant, and professional manner. Maintains a clean and neat reception area, handles specific services and tasks as assigned and seeks administrative support as needed.Critical Success FactorsProvides a welcoming environment for residents, staff, and all visitors.Maintains up-to-date knowledge of the services provided.Greets visitors courteously and directs them to the appropriate area or personnel and answers routine questions.Operates paging/telephone system as required. Answers incoming calls, both internally and externally, in a warm, pleasant, and professional manner.Takes detailed messages when appropriate and ensures that messages are relayed promptly to the intended person.Ensures that the reception areas are clean, neat, and inviting.Prepares outgoing mail for pickup. Sorts and distributes incoming mail for distribution to departments.Preferred QualificationsMust be able to read, write, speak, and understand the English language.Must be capable of operating computer, copier, postage meter, fax machine, intercom and telephone system.Must be capable and comfortable learning and using new computer operating systems, word processing, spreadsheets and e- mail.Preferred- High School diploma or GED.Pay Wage$18.00-$19.00Schedule We Are Hiring For:Monday-Friday OvernightWe are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other protected characteristics.The employer for this position is stated in the job posting. The Pennant Group, Inc. is a holding company of independent operating subsidiaries that provide healthcare services through home health and hospice agencies and senior living communities located throughout the US. Each of these businesses is operated by a separate, independent operating subsidiary that has its own management, employees and assets. More information about The Pennant Group, Inc. is available at http://www.pennantgroup.com.