NOC Shift Receptionist

Pennant Group; California; On-site; USD 25,000 - 26,000; Full time

Job summary

Memory Care of Contra Costa in Pleasant Hill, California, part of The Pennant Group, seeks an Overnight Receptionist to warmly greet visitors and manage calls in a professional, organized manner. You will support a clean reception area, relay messages promptly, and assist with mail tasks.

The role requires basic computer skills and a High School diploma or GED. Schedule is Monday–Friday overnight, with pay in the $18.00–$19.00 per hour range.

Qualifications

• Must be able to read, write, speak, and understand the English language.
• Capable of operating computer, copier, postage meter, fax machine, intercom and telephone system.
• Must be capable and comfortable learning and using new computer operating systems, word processing, spreadsheets and e-mail.
• Preferred- High School diploma or GED.

Responsibilities

• Welcomes visitors and answers calls in a warm, professional manner.
• Maintains a clean and neat reception area and handles assigned tasks.
• Greets visitors and directs them to the appropriate area or personnel.
• Operates paging/telephone system as required.
• Takes detailed messages and relays them promptly to the intended recipient.
• Prepares outgoing mail for pickup and distributes incoming mail.
• Maintains a welcoming reception environment.

Skills

English language

Education

High School diploma or GED

Tools

Computer

Copier

Postage meter

Fax machine

Intercom

Telephone system

Job description

We are currently seeking an Overnight Receptionist to join our team of dedicated professionals who want to make a difference in the lives of our patients, residents, their families and our community.

We are guided by our CAPLICO Core Values: Celebration Accountability Passion for Learning Love One Another Intelligent Risk Taking Customer Second (Employee First!) Ownership If these core values resonate deeply with your own moral compass and you meet the requirements below, then you should apply.

About the Opportunity

Welcomes visitors and answers incoming calls in a warm, pleasant, and professional manner. Maintains a clean and neat reception area, handles specific services and tasks as assigned and seeks administrative support as needed.

Critical Success Factors

• Provides a welcoming environment for residents, staff, and all visitors.
• Maintains up-to-date knowledge of the services provided.
• Greets visitors courteously and directs them to the appropriate area or personnel and answers routine questions.
• Operates paging/telephone system as required.
• Answers incoming calls, both internally and externally, in a warm, pleasant, and professional manner.
• Takes detailed messages when appropriate and ensures that messages are relayed promptly to the intended person.
• Ensures that the reception areas are clean, neat, and inviting.
• Prepares outgoing mail for pickup.
• Sorts and distributes incoming mail for distribution to departments.

Preferred Qualifications

• Must be able to read, write, speak, and understand the English language.
• Must be capable of operating computer, copier, postage meter, fax machine, intercom and telephone system.
• Must be capable and comfortable learning and using new computer operating systems, word processing, spreadsheets and e- mail.
• Preferred- High School diploma or GED.

Pay Wage $18.00-$19.00

Schedule

We Are Hiring For: Monday-Friday Overnight

We are an Equal Opportunity Employer

We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other protected characteristics.

The employer for this position is stated in the job posting.

The Pennant Group, Inc. is a holding company of independent operating subsidiaries that provide healthcare services through home health and hospice agencies and senior living communities located throughout the US. Each of these businesses is operated by a separate, independent operating subsidiary that has its own management, employees and assets. More information about The Pennant Group, Inc. is available at http://www.pennantgroup.com.

At Memory Care of Contra Costa, we believe every moment matters. Located in the heart of Pleasant Hill, California, our community is thoughtfully designed to support individuals living with memory loss while celebrating who they are, where they’ve been, and the life they continue to live each day.

We are an equal opportunity employer committed to ensuring that all conditions and privileges of employment, including recruitment, hiring, evaluation, transfer, promotion, discipline, determination of compensation and/or benefits, and termination of employment, for all job classifications, are based on qualifications and work record. No employment decision is made, nor do we discriminate, on the basis of race, color, religion, creed, sex/pregnancy, sexual orientation, gender identity, gender expression, age, national origin, ancestry, citizenship, veteran status, or disability.